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Penvale Park Medical Centre

Hardwick Road, East Hunsbury, Northampton, Northamptonshire, NN4 0GP

Contact details and opening times

Patient ratings and reviews

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Help others by sharing your thoughts and experiences about Penvale Park Medical Centre.


Reviews

Displaying 1 to 3 of 3

  1. Review titled Superb support

    Rated 5 stars out of 5

    by Mr Terence Costello - Posted on 02 November 2024

    I had the great pleasure to meet Doctor. She was welcoming, not frosty, did not stare at her computer, we understood each other, she was empathetic and did not treat me as a nuisance patient. I came away very happy. The receptionist was a delight. She was not frosty on first contact, was efficient, helpful and professional. Finally the nurse who took my bloods. Again, very welcoming, efficient and professional. Super team.

    Visited October 2024

    Report as unsuitable

    Penvale Park Medical Centre has not yet replied.


  2. Review titled Awful

    Rated 1 star out of 5

    by Anonymous - Posted on 10 November 2023

    Was told I would have a callback in the morning, got to 2:30 nothing, so called and was told I was on the list but the doctor wasn’t going through the list in order so it should be soon. Ten to 6, still nothing, called back and was told I was still on the list and the doctor worked until 7. It is now 8pm and nothing and it is a Friday so now having to contact 111. Hospitals wouldn’t be so full and 111 so busy if doctors made contact!

    Visited November 2023

    Report as unsuitable

    Penvale Park Medical Centre has not yet replied.


  3. Review titled Bad manners

    Rated 1 star out of 5

    by Anonymous - Posted on 14 June 2023

    Rang up today to book an appointment for a baby who is unwell to be told the doctors are only in the surgery until 2pm, that is not good enough. Was told I cannot make it until after 3ish, which would of been fine if she would of said they cannot do that time politely but she was fast saying it and blunt and rude. Staff do not seem to care anymore.

    Visited June 2023

    Report as unsuitable

    Review titled Penvale Park Medical Centre

    Replied on 15 June 2023

    Thank you for taking the time to provide us with feedback on the service you received @ Earls Barton & Penvale Park Medical Centre. We are disappointed to read this review and would welcome you contacting the Practice so we can review your records and listen to phone calls and resolve your concerns immediately. I look forward to hearing from you. Alex Nevin Operations Manager

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