PHGH Doctors
Temple Fortune Health Centre, 23 Temple Fortune Lane, Golders Green, London, Greater London, NW11 7TEContact details and opening times
Patient ratings and reviews
Leave a review
Help others by sharing your thoughts and experiences about PHGH Doctors.
Reviews
-
Review titled Caring Practice
Rated 5 stars out of 5
by Anonymous - Posted on 22 January 2025
My recent interaction with this Practice was very satisfactory. The issue at hand was dealt with very promptly.
Visited January 2025
PHGH Doctors has not yet replied.
-
Review titled A Great Experience
Rated 5 stars out of 5
by MHV - Posted on 22 October 2024
I recently transferred from another NHS GP practice, and didn't expect the need to see a doctor so soon. The reception staff were very polite, helpful and professional and arranged an appointment for me to see the doctor. The doctor was superb giving me advice in a caring and pleasant manner. I feel confident that I made an excellent choice in transferring to this gp surgery.
Visited October 2024
PHGH Doctors has not yet replied.
-
Review titled Speedily responsive
Rated 5 stars out of 5
by Adrian Wayne - Posted on 13 September 2024
I sent an e-message about what I considered-was a non urgent skin problem at 0915 in the morning and to my surprise was phoned at 0930 to be given an appointment at 1020 with a gp. I was seen by an understanding gp and referred under the 2 week rule. I have now,the next day,received a confirmation by the NHS that my appointment is on its way. This is very effective, prompt and great general practice in the NHS.
Visited September 2024
Review titled PHGH Doctors
Replied on 17 September 2024
Thank you, Adrian, We encourage all patients with online access to submit their medical or administrative requests via eConsult. These are reviewed and scheduled accordingly, whether routine or urgent. If there is availability, same-day appointments are offered where possible.
-
Review titled Imposible to get a GP appointment
Rated 1 star out of 5
by Anonymous - Posted on 11 January 2024
I have tried for a month to speak with a GP, even just on the phone, the secretaries won't even give me a future appointment, there seems to never be any. I have been with this GP for 3 years and have never, despite my many requests, been able to see a GP face-to-face. I have one time secured an appointment only to then be met by a physician's assistant.
Visited December 2023
Review titled PHGH Doctors
Replied on 12 January 2024
Dear patient We are sorry to hear this has been your experience with us. I would very much appreciate, if you could contact myself directly by emailing lesley.massey1@nhs.net to discuss further and book you an appointment with one of our GPs. Kind regards Lesley Massey PHGH Doctors Management team
-
Review titled Great practise with rapid development.
Rated 5 stars out of 5
by Anonymous - Posted on 19 December 2023
Very efficient in giving appointments and diagnosis and description that’s saves time from hospital visit, highly recommended.
Visited December 2023
Review titled PHGH Doctors
Replied on 08 January 2024
Thankyou for the very positive review. Wishing you a very Happy New Year. kind regards, PHGH Doctors
-
Review titled A remarkable practice
Rated 5 stars out of 5
by Anonymous - Posted on 16 October 2023
I have nothing but praise for phgh doctors. I have always found someone to discuss any concerns I have with. The staff and the doctors are all charming and approachable. I thoroughly recommend this practice.
Visited October 2023
Review titled PHGH Doctors
Replied on 17 October 2023
Dear Anonymous Thank you for your wonderful comments. Your feedback has been shared with our team. Kind regards PHGH Doctors
-
Review titled Great Professional Practice
Rated 5 stars out of 5
by Richard Cohen - Posted on 16 October 2023
The practice provides excellent holistic care for their patients. The GP’s are all very kind,professional and competent and always try to help They did an unbelievable job during COVID I would not hesitate to recommend anyone I know to register with them
Visited August 2023
Review titled PHGH Doctors
Replied on 17 October 2023
Thank you for your lovely feedback, which will be shared with the team, its much appreciated. PHGH Doctors
-
Review titled An exemplar for others to copy
Rated 5 stars out of 5
by Josi - Posted on 21 August 2023
8.35 phone surgery 8.40 answered - offered consultation or phone call. I needed an examination. Appointment offered for 10:40. On time see GP Examined, diagnosed, prescription sent electronically to pharmacy. 11.05 sitting having an artisan coffee, having collected my medications. I need to add my GP was lovely. They listened: answered my questions; examined me; they explained what was happening and all with good humour. I am blessed and very thankful.
Visited August 2023
Review titled PHGH Doctors
Replied on 17 October 2023
Thank you for such wonderful comments. We are working hard to give the access needed to the services for all our patients. Kind regards PHGH Doctors
-
Review titled Great staff makes a great practice
Rated 5 stars out of 5
by David - Posted on 21 August 2023
Used the surgeries website for econsult today Very simple process allows you to describe your symptoms which is then passed on to a member of staff who will contact you Within 10 minutes the doctor called me back and arranged for a prescription to be sent electronically to my local chemist. A seamless efficient process which removes the need to attend the practice in person This works and is so simple and will be the future. Excellent service
Visited August 2023
Review titled PHGH Doctors
Replied on 26 September 2023
We encourage our patients to use e-Consult to access the service speedily. We are delighted you had such a positive experience. Thank you for your feedback.
-
Review titled Quick response
Rated 5 stars out of 5
by Toni Fine - Posted on 23 March 2023
Phoned this morning due to upper respiratory symptoms/sinus?? Got return call back and advice within half an hour!!! Amazing.
Visited March 2023
Review titled PHGH Doctors
Replied on 17 October 2023
Thank you for the above review, We have responded previously but there have been occasions where the system has rejected the response due to technical issues. Kind regards PHGH Doctors