Phoenix Family Care
103 Leamington Road, Coventry, CV3 6GQContact details and opening times
Patient ratings and reviews
Leave a review
Help others by sharing your thoughts and experiences about Phoenix Family Care.
Reviews
-
Review titled The best practice ever
Rated 5 stars out of 5
by Anne Beeby - Posted on 20 November 2024
The Practice found a cancellation appointment for me quickly. I felt listened too, and appropriate action was taken by the Doctor
Visited November 2024
Phoenix Family Care has not yet replied.
-
Review titled Great experience
Rated 4 stars out of 5
by Fay Brown - Posted on 12 November 2024
The GP has really listened to me and taken action based up on what I told him, giving the best outcome I could have hoped for.
Visited November 2024
Phoenix Family Care has not yet replied.
-
Review titled Exceptional Care and Service
Rated 5 stars out of 5
by Amarjit Kaur - Posted on 18 November 2024
My GP has consistently shown concern for my health and well-being. He listens attentively to my concerns and his thorough approach includes investigating further to provide the best possible care. I truly appreciate his dedication.
Visited November 2024
Phoenix Family Care has not yet replied.
-
Review titled Very proactive practice
Rated 5 stars out of 5
by Terence Street - Posted on 17 October 2024
I am very pleased my GP contacted me to follow up on recent admission and 999 call following my experiencing seizures, we discussed my medication does and the neurologists guidance and confirmed that I was on the correct dose.. all members of staff are proactive and keen to help follow up issues and help maintain my health and that of my partner. This is particularly important as my own memory becomes less reliable and the fact that NHS referrals are often unresponsive.
Visited October 2024
Phoenix Family Care has not yet replied.
-
Review titled uncaring practice
Rated 1 star out of 5
by Anonymous - Posted on 22 October 2024
This is genuinely one of the worst, most uncaring medical centers I've ever experienced. Getting an appointment at this center is a lottery. I needed to urgently see a GP due to an unusual mole in my head, me and my partner called for over 10 days to finally get lucky and booked an appointment. Despite asking for a doctor, they put me with a nurse without telling me. I have long-term health issues, and I have always experienced a complete lack of understanding or empathy from the staff. They are consistently unwilling to help, and it’s only when you truly need to see a doctor that you realize how terrible the surgery's service actually is. NHS needs to urgently and carefully investigate this practice as their lack of care and poor patient management is causing serious harm to the local community, leaving many without access to timely and adequate healthcare.
Visited October 2024
Phoenix Family Care has not yet replied.
-
Review titled Great Practice
Rated 5 stars out of 5
by Jayne Jones - Posted on 08 August 2024
I had a telephone appointment today at 10.20. My appointment was on time in fact a little early . The Dr was extremely approachable. He listened and addressed all my medical questions. He was extremely empathetic and has put a plan in place for my treatment. I would recommend anybody to this GP particularly for any medical issues that require continuity of care .
Visited August 2024
Phoenix Family Care has not yet replied.
-
Review titled Very good practice in an emergency
Rated 5 stars out of 5
by JLV - Posted on 10 July 2024
Doctor got me into hospital within the hour when I had a medical emergency at home. Would certainly recommend this practice. Although it is very frustrating to book an appointment, this problem seems to be the norm for Coventry.
Visited July 2024
Phoenix Family Care has not yet replied.
-
Review titled Great nurse
Rated 4 stars out of 5
by Fiona - Posted on 05 July 2024
I suffered bad sun burn and needed my bandage changed with the nurse, who was very caring and very knowledgable. I also met a student nurse who was also lovely and outgoing. I had a good experience and would recommend Phoenix family care. Trying to book in at 8am was stressfull for a following appointment but I received my phone appointment with the doctor the next day, who was on time and lovely. Good experience overall.
Visited July 2024
Phoenix Family Care has not yet replied.
-
Review titled Professional
Rated 5 stars out of 5
by Anonymous - Posted on 25 July 2024
Telephone call, Doctor phoned as promised from last week. Friendly,helpful and professional. No need for long winded discussion. Full diagnosis of my issues and action taken by my practice.
Visited July 2024
Phoenix Family Care has not yet replied.
-
Review titled Excellent service
Rated 5 stars out of 5
by Mark Dhillon - Posted on 20 June 2024
Had to have a dressing changed on a regular basis. Nurses did an excellent job had no issue with getting appointments and having a pharmacy on site made it easy to get dressings
Visited June 2024
Phoenix Family Care has not yet replied.