Plashet Harmony Practice
Shrewsbury Road, London, Greater London, E7 8QRContact details and opening times
Patient ratings and reviews
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Help others by sharing your thoughts and experiences about Plashet Harmony Practice.
Reviews
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Review titled Great Service
Rated 5 stars out of 5
by Arjun Mander - Posted on 26 April 2025
When I took my son in for his vaccinations the staff were very friendly - they helped make him feel at ease. I was advised what to do before and after the appointment to minimise any disruption and this was really appreciated. My son felt he was in a safe space as did I and I have the staff members to thank for this. Thank you Plashet Harmony Practice
Visited April 2025
Plashet Harmony Practice has not yet replied.
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Review titled Friendly practice
Rated 5 stars out of 5
by P kaur - Posted on 26 April 2025
I had an appointment with the nurse and everyone was professional and helpful. I was seen on time and was happy with the care I received
Visited April 2025
Plashet Harmony Practice has not yet replied.
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Review titled Good practice
Rated 4 stars out of 5
by Robina - Posted on 29 April 2025
All the staff are very nice and helpful in giving a appointment in my lunch hour or the early morning appointments so my working hours are not distrupted.the diabetic nurse is very through with her work she checks and advises me in what I should be and what are should not be doing and sends details of other services I can get help from
Visited March 2025
Plashet Harmony Practice has not yet replied.
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Review titled Need of an improvement
Rated 2 stars out of 5
by S Patel - Posted on 11 March 2025
Needs communication improvments when giving presciption before electronically sending it to nominated pharmacy and appointment system needs to improved as longer waiting slots and taking importance in patient care with test results and reports in mannerly time.
Visited March 2025
Review titled Plashet Harmony Practice
Replied on 15 March 2025
Good morning Ms Patel, apologies you have had a bad experience in our Practice. If you would like to discuss the points you have raised the please reach out to discuss this further Thank you
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Review titled Great service
Rated 5 stars out of 5
by Rosy - Posted on 26 April 2025
I visited in March for an infection, and I had a positive experience. Booking the appointment was easy and the reception team was friendly and ready to help. I was seen quickly by the doctor who took the time to answer all my questions about the infection and treatment options, offering extra advice which was very helpful. I always leave feeling confident in the advice and I am very grateful for the service.
Visited March 2025
Plashet Harmony Practice has not yet replied.
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Review titled Great care and support
Rated 5 stars out of 5
by Kiran - Posted on 26 April 2025
I visited this GP practice in February and had a really positive experience. From the moment I arrived, the reception staff were welcoming and helpful, making the check-in process smooth and stress-free. During my appointment, the doctor took the time to listen carefully to my concerns, explained everything clearly, and made sure I felt comfortable throughout. I never felt rushed, and I appreciated how thorough and supportive they were. I’m very grateful for the excellent service and would definitely recommend this practice to anyone looking for professional and compassionate healthcare.
Visited February 2025
Plashet Harmony Practice has not yet replied.
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Review titled Very poor management
Rated 1 star out of 5
by Anonymous - Posted on 23 January 2025
I was sat at reception waiting to see doctor when I overheard manager shouting and abusing reception staff, the was very unprofessional and made me feel very uncomfortable to be sat there. I thought there would be more professionalism in the NHS sector.
Visited January 2025
Review titled Plashet Harmony Practice
Replied on 24 January 2025
Good morning We would like to look into this further. Please come in to the Practice so we can find out which day and time so we can view our CCTV to investigate this further. Apologies you felt uncomfortable in our Practice
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Review titled Well-Experienced Chief Doctor and hospitable staff
Rated 5 stars out of 5
by Jothi - Posted on 01 October 2024
I could not book appointment online, and I sent a triage note, further to which I received a call, followed by an emergency appointment with the doctor. The doctor listens to the patient, understands their concerns and recommends the best advice and recommendations. I am very grateful for the timely medical advice, support and treatment recommendations I received.
Visited August 2024
Review titled Plashet Harmony Practice
Replied on 14 October 2024
Dear Jothi Thank you for your review. We are glad we were able to help you with your medical concerns. Please do continue to provide feedback so we can continue to improve our services Thank you
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Review titled Bad practice
Rated 1 star out of 5
by Anonymous - Posted on 25 June 2024
Receptionist are very lazy and not helpful Also system of this GP is very very low quality.If anybody has health problem they just tell you contact 111 or 999.Get an appointment is very tough
Visited June 2024
Review titled Plashet Harmony Practice
Replied on 26 June 2024
Thank you for sharing your concerns with us. We sincerely apologise for any frustration or inconvenience you have experienced. We take feedback about our service very seriously and are committed to addressing any issues that may arise. We want to ensure that we provide the best possible care for all our patients. Firstly, I apologise if our reception staff appeared unhelpful. Your feedback will be reviewed as well as our procedures and we will provide additional training to ensure our staff can offer the support and assistance you expect. Regarding the challenges you've faced in booking appointments, we recognise the importance of timely access to healthcare. There are numerous options available to help our patients such as enhanced access, CPCS, AccuRX triage all which can be explained to you in further detail so please do call us or come into the practice so we can show you what is available Your feedback is invaluable as we work to enhance our services. If you would like to discuss this matter further, please do not hesitate to contact our practice manager. We are here to listen and make the necessary changes to improve your experience. Thank you for bringing these matters to our attention. We appreciate your patience and understanding as we work towards better serving you and all our patients.
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Review titled great practice
Rated 5 stars out of 5
by amanda - Posted on 26 April 2025
i want to say a big thank you to the whole team. They're always easy to reach by phone. They are all polite, professional and friendly..
Visited April 2024
Plashet Harmony Practice has not yet replied.