Plashet Road Medical Centre
152 Plashet Road, Upton Park, Plaistow, London, Greater London, E13 0QTContact details and opening times
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Reviews
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Review titled unprofessional
Rated 1 star out of 5
by Ioana Alexandra Graur - Posted on 12 January 2024
I come with 10min before appointment, I give date of birth,hour, name, what king of service(appointment) I have, the lady from reception told me to take a seat and wait to be call, I wait 30min, then I go to ask, and another girl told me I must to go to reception first time, I said"i was, another girl(how was on break, don't was there) told me to take a seat", after I wait another 30min....I go again and told me have some problems electrical.... To wait.... and now I still waiting to see how much time I stay here
Visited January 2024
Plashet Road Medical Centre has not yet replied.
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Review titled Amazing doctors but rude receptionists
Rated 3 stars out of 5
by Anonymous - Posted on 03 January 2024
Review: Very bad service, I wouldn’t even give 1 star if I could. I have been calling for multiple days and each day I am kept on hold for and hour or longer and then when they answer they say there are no more appointments, by this way the patient will get more sick in their problem they have. This happens most of the time. Always we call at 8am and they put people in a long queue when we should be at first because we have called on time. Receptionists are rude and inconsiderate but some of them are good. The doctors are amazing and helpful, 5 stars to them.
Visited December 2023
Review titled Plashet Road Medical Centre
Replied on 03 January 2024
Dear Patient, We are sorry to hear about your experience with practice phone lines. Please contact the practice manager by emailing her on nelondonicb.plashet-medical-centre@nhs.net We would like to investigate your concerns further. Thank you Management Team Plashet Medical Centre