Pleasley Surgery
Chesterfield Road, Pleasley, Mansfield, Nottinghamshire, NG19 7PEContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled What a gem!!
Rated 5 stars out of 5
by Sharon Bennett - Posted on 08 November 2024
Recently moved into the area and Pleasley Surgery became "our" doctors surgery. What a gem! Amazing staff! Caring, accommodating and approachable receptionists. Doctors - have met three - have all been excellent, understanding and committed to helping. I've met physio too! Polite, respectful and he gave me exercises and the support I needed. The wonderful health care lady (maybe nurse? do not want to offend you) is so kind and blood tests without pain... amazing!! Obviously cannot promise that will be your experience reader - but can honestly say she is brilliant! We (my husband and I) have been truly impressed with the care we have received here. I'm not one for giving reviews - but felt the work they do here is excellent and needs recognition.
Visited November 2024
Review titled Pleasley Surgery
Replied on 11 November 2024
Thank you for your very kind comments, these have been passed to the staff members concerned. We are always grateful for patient feedback and appreciate the time you have taken to provide this.
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Review titled Poor service
Rated 2 stars out of 5
by Anonymous - Posted on 23 October 2024
Turned up for an appointment and was forgotten Wasted a whole morning for nothing! Not very helpful at all
Visited October 2024
Review titled Pleasley Surgery
Replied on 23 October 2024
Thank you for your comments, I am so sorry you were dissatisfied with the service you received. To enable me to look into this further would you please contact The Practice Manager on 01623 810249. We are always grateful for patient feedback and appreciate the time you have taken to provide this.
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Review titled Fantastic staff
Rated 5 stars out of 5
by Anonymous - Posted on 24 April 2024
Fantastic staff and doctors, any queries are immediately answered and resolved. No problems with getting an appointment when needed urgently. Item on my prescription could not be obtained from my usually chemist, quick message to Pleasley Surgery and it was answered quickly and advised what to do, prescription was immediately sent to another chemist, who had item in stock
Visited April 2024
Review titled Pleasley Surgery
Replied on 15 October 2024
Thank you for your kind comments, these have been passed to the staff members concerned. We are always grateful for patient feedback and appreciate the time you have taken to provide this.
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Review titled Helpful and professional team, from receptionists up to GP.
Rated 5 stars out of 5
by Pete - Posted on 01 November 2023
Receptionists consistently helpful, friendly and kind. All other qualified professionals are thorough, and very thoughtful. As an example GP called me to offer a telephone appointment instead of having to attend the surgery during a yellow weather warning and flooding.
Visited October 2023
Review titled Pleasley Surgery
Replied on 19 March 2024
Thank you for your kind comments, these have been passed to the staff members concerned. We are always grateful for patient feedback and appreciate the time you have taken to provide this.
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Review titled can’t thank them enough!
Rated 5 stars out of 5
by Anonymous - Posted on 12 May 2023
Honestly the best doctors surgery I’ve ever been with. doctors are patient, kind and go beyond to help you. Reception/admin staff are always so polite and have helped me multiple times whether it’s a prescription order or doctors appointment, they always manage to get my prescription done the same day or next, and as for doctor’s appointment they have always managed to see me. Also had my first smear test here which I was extremely nervous about but the nurse was so kind. Thank you all for your superb service.
Visited May 2023
Review titled Pleasley Surgery
Replied on 15 May 2023
Thank you so much for your positive and kind words this has been shared with the whole team at Pleasley