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Plumstead H/C PMS

Tewson Road, London, Greater London, SE18 1BB

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Patient ratings and reviews

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Reviews

Displaying 21 to 22 of 22

  1. Review titled Access to GP

    Rated 1 star out of 5

    by Anonymous - Posted on 06 August 2022

    My husband turned up to see GP on Friday as an emergency. His blood pressure was 204/104 and was told surgery was closing and an online consultation made for Monday. As there are no Gp on the weekend nor an emergency Gp. Hospital can’t review his medication and he’s sent home with an aspirin!! This can’t be right??

    Visited July 2022

    Report as unsuitable

    Review titled Plumstead H/C PMS

    Replied on 13 September 2022

    Firstly I would like to apologise for the late response and that you felt the need to complain about the service your husband encountered. Please can I ask that you contact the surgey and ask to speak to Michelle so that I can investigate this further. Kind regards Michelle

    Report as unsuitable


  2. Review titled Exceptional Service

    Rated 5 stars out of 5

    by Ian Wilson - Posted on 20 July 2022

    From the moment I entered the clinic the team, whether they be working on reception, in the clinic or the actual GP and clinical team could not have been more helpful. I was going through a scary time in my life and they helped so much with everything I needed to know from medications, to prescription services to talking to me and explaining what my condition meant.

    Visited July 2022

    Report as unsuitable

    Review titled Plumstead H/C PMS

    Replied on 27 July 2022

    Thank you very much for your kind words. I will make sure that this is passed on to all the team. Kind regards Tracy Hyam Complaints lead

    Report as unsuitable