Poplar Primary Care Centre
58-64 Poplar Road, Kings Heath, Birmingham, West Midlands, B14 7AGContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Great practice
Rated 5 stars out of 5
by Anonymous - Posted on 25 June 2024
I submitted an e consult and the GP responded with a prescription in 15 minutes. So impressed with their efficiency. Amazing service!!!
Visited June 2024
Poplar Primary Care Centre has not yet replied.
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Review titled Great practice - efficient booking system and friendly staff
Rated 5 stars out of 5
by Rebecca - Posted on 03 July 2024
I have been a patient at this practice for two years and, due to numerous health conditions, have had appointments with quite a few of the doctors and nurses. All of them have been friendly, professional and efficient. I was especially impressed with how they dealt with my mental health concerns - I felt genuine empathy and care. The online booking system is very efficient and you hear back from a doctor very quickly.
Visited June 2024
Poplar Primary Care Centre has not yet replied.
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Review titled Econsult service is great
Rated 5 stars out of 5
by Anonymous - Posted on 03 October 2023
My experience of the practice is great. I find their econsult system great. Reply is prompt and often over text which fits well with my lifestyle. I think their approach to digital consultations and balance with face to face assessments is very good. Would strongly recommend the practice to friends and neighbours.
Visited October 2023
Poplar Primary Care Centre has not yet replied.
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Review titled Great staff, lots of availability
Rated 5 stars out of 5
by Matt - Posted on 03 July 2024
Over the past year or so both me and my partner have had reason to have more frequent contact with the NHS than we would like to! That being said, we both feel we've been treated with respect and kindness every time we've attended. Appointments are arranged quickly and the staff are outstanding. Over the past couple of years I've had had interactions with GPs, Nurses and Phlebotomists at the practice, I can confidently say each one of them does a fantastic job. Thank you!
Visited July 2023
Poplar Primary Care Centre has not yet replied.
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Review titled A particularly wonderful doctor..
Rated 3 stars out of 5
by Anonymous - Posted on 06 June 2023
One particular doctor here is absolutely amazing..literally everything you could want in a GP. They are so knowledgeable and so lovely too..I don’t know how I would have got through my menopause without them.
Visited June 2023
Poplar Primary Care Centre has not yet replied.
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Review titled Poor customer service
Rated 2 stars out of 5
by Anonymous - Posted on 14 April 2023
Front desk personnel can deal with patients with a better attitude. If they don't want to do the job perhaps look for something else and leave it to people who can be more courteous. Our taxes pay NHS salaries. Knowledge on procedures and services available are rather poor. Training needed.
Visited April 2023
Review titled Poplar Primary Care Centre
Replied on 17 April 2023
Dear Patient, Thank you for your feedback. If you wish to provide us with more information, then we can look into your concerns for you. You can contact the practice manager by emailing yvonne.eadon@nhs.net Regards Dr K Deacon
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Review titled Poor practice
Rated 2 stars out of 5
by Anonymous - Posted on 01 December 2022
The system for getting a face to face appointment is very bad as you need to fill out an online form and then there is no guarantee of even getting one. The staff were extremely rude when I queried the system after having a medical issue for several weeks which has gone untreated and become worse. Good luck.
Visited November 2022
Poplar Primary Care Centre has not yet replied.