Porter Brook Medical Centre
9 Sunderland Street, Sheffield, South Yorkshire, S11 8HNContact details and opening times
Patient ratings and reviews
Leave a review
Help others by sharing your thoughts and experiences about Porter Brook Medical Centre.
Reviews
-
Review titled Appalling lack of prevention
Rated 1 star out of 5
by Anonymous - Posted on 22 February 2023
I am 68 years old and recently bereaved. It is well known that older people’s health suffers after bereavement. I have not had my blood pressure checked for years. When I was dropping off a test at the surgery I asked if I could use the self serve blood pressure machine in the waiting room. The receptionist told me that I cannot use it without a note from a GP or nurse. The appointment to get this note from a nurse would take three weeks!!!! That is so weird as the machine was right there ready to go. Staff also questioned in a rude tone of voice why I thought I needed a check! As high blood pressure is known as the ‘silent killer’ I would have thought Porter Brook Medical Centre would make every effort to support people with disease prevention. It is no wonder you can’t get an appointment if the surgery is fire fighting all the time due to a lack of access to basic prevention measures.
Visited February 2023
Porter Brook Medical Centre has not yet replied.
-
Review titled Unable to get through
by Shelb22 - Posted on 12 December 2022
Since Monday I’ve been trying to get an emergency appointment. I quite clearly have some form of infection and it is getting worse. I’ve tried ringing every morning to get an automated message saying there are too many people waiting and to ring again later. When I ring later I can’t have an appointment until days later when I’m the meantime I’m getting more Ill. This is with 111 sending the doctors a note to say I need to be seen within 48 hours from their triage and 111 refusing to assist because my doctors must. I’m now on day 6 of being ill with no signs of it getting better and I’m sure it’s just antibiotics I need.
Visited December 2022
Provided by Care opinion
Review titled Porter Brook Medical Centre
Replied on 12 December 2022
I am sorry to hear about the difficulties you have had getting through to the Practice. Please can you get back in touch again, so we can assist you
Provided by Care opinion
-
Review titled Exteremly difficult to get an appointment with a doctor.
Rated 1 star out of 5
by Anonymous - Posted on 04 September 2023
I have not been able to make an appointment with my own regular doctor this year at all. The reception staff are very polite and that it is all well and good. But I need to see a doctor that is the purpose of being registered with a surgery and not to just to receive a polite response that I can not see one.
Visited October 2022
Porter Brook Medical Centre has not yet replied.