Portishead Medical Group
Victoria Square, Portishead, Bristol, Avon, BS20 6AQContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Caring ,friendly.
Rated 5 stars out of 5
by Cheryl Miller - Posted on 11 July 2024
I can honestly say the recent blood test was fast ,painless and no bruising .Friendly caring staff too ..Thank you !
Visited July 2024
Portishead Medical Group has not yet replied.
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Review titled Great practice
Rated 5 stars out of 5
by Glenn limbrick - Posted on 26 February 2024
Excellent appointment trying a new dressing on my pressure sore wound to speed up the healing process.today 26/02/2024 is the first look to see how it is going very hopeful that it is going to work successfully fingers crossed
Visited February 2024
Portishead Medical Group has not yet replied.
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Review titled Excellent Team
Rated 5 stars out of 5
by Steve - Posted on 04 January 2024
I contacted for advice ahead of a work trip to India needed at short notices The team a PMG were incredibly helpful at every step giving me the best advice they could and flexing their schedule to support. Great team effort - thank you
Visited January 2024
Portishead Medical Group has not yet replied.
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Review titled Waiting time
Rated 2 stars out of 5
by Anonymous - Posted on 20 December 2023
Not happy been waiting over a week for a letter or note to say my wife is unfit for flying of which I have to pay £40 for.
Visited December 2023
Portishead Medical Group has not yet replied.
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Review titled Impressive doctor
Rated 5 stars out of 5
by Louise holloway - Posted on 03 November 2023
I would just like to thank the doctor I was seen by today.I feel that she was extremely professional and thorough and felt like my problem mattered. I think as a practice I would hope you get more positive reviews as you certainly deserve it. Many many thanks it’s very appreciated.
Visited November 2023
Portishead Medical Group has not yet replied.
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Review titled Can't get an appointment
Rated 2 stars out of 5
by Alex - Posted on 15 May 2023
I can't call at 8am as I am at work so was told to use the online booking system. It is switched off every time I try! Absolutely useless. What am I supposed to do? Why release all appointments at 8 am? Is it under some stupid pretence that 100% of patients get an appointment on the day or something? This is what 13 years of austerity has done.
Visited May 2023
Portishead Medical Group has not yet replied.
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Review titled Lucky to be registered here
Rated 5 stars out of 5
by Heather - Posted on 07 March 2023
This medical centre is such a caring practice. Nothing is too much trouble, the receptionists are so polite and helpful, the nurses kind and caring and after seeing several GP’s I cannot fault them. Yes it can be tricky to get an appointment, but even at 45 in the queue I was offered a same day slot. I feel lucky to be registered here.
Visited March 2023
Portishead Medical Group has not yet replied.
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Review titled Unable to get appointment
Rated 1 star out of 5
by Anonymous - Posted on 18 August 2022
I've found that I'm unable to get an appointment with this practice unless I go via 111 who manage to book appointments on my behalf. The reception staff can have a rude and sometimes sarcastic tone. I have started double checking guidance given with the hospital or 111 as the practice seems to do everything to avoid seeing you. For example, after a cesarian you are told that you will have a check up at 6 weeks (you aren't insured to drive before that point) but Portishead medical group combine the 6 week check and 8 week newborn vaccinations at 8 weeks, meaning no sign off to drive. This has a major impact to new mothers who have to take their child to appointments, etc. After questioning this with a medical professional I called back to request an appointment and was told that I would need to ring at 8 in the morning to get an appointment because they don't have any spaces to pre-book for two weeks. I explained that this was having a significant impact to me and the response was 'ok'. This practice seems so understaffed thst they can't offer the basics.
Visited August 2022
Review titled Portishead Medical Group
Replied on 24 August 2022
I am sorry to hear that you have had difficulty getting an appointment. We are facing unprecedented demand for appointments (as are all practices across the country) but we are offering more appointments than ever before and offering different ways to book these. We have combined the 6 week check and 8 week vaccination checks because it allows us to offer more appointments to new mums and also makes it more convenient for new mums to do both in one visit. You may be interested in the information on the NHS website about caesarians - this says that you can return to driving when it is comfortable and you feel able to do so. Here is a link to the relevant page: https://www.nhs.uk/conditions/caesareansection/recovery/ To aid you in booking appointments, it is also possible to book appointments online (via the NHS App or the Patient Access system on our website - log in at 8 am to see appointments released on the day) or you could complete an eConsult on our website and a GP will call you within 2 weeks (these are suitable for queries and non-urgent matters). If you would like to discuss this further please contact me via email at bnssg.pmg.contact@nhs.net and I will be very happy to call you. Kind regards Kath Payne Management Partner