PRESTON ROAD SURGERY
56 Preston Road, Wembley, Middlesex, HA9 8LBContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Trying to make an appointment online
Rated 1 star out of 5
by Elena Diana Stoica - Posted on 08 September 2024
I did an online appointment, I have a pain in my chest . I can’t stay on the line every morning because it’s take hours and I am on my working shift. So I decided to do an online appointment. They call me to 2 . One in the morning my phone was ringing only one time when I wanted to pick up the phone the call ended and the second time in the afternoon , same think . They presume that they call me but my phone was ringing only one time . Since than nothing , no one get in touch with me . No message no email , nothing . This is the second time , 2 months ago when I wanted to do some blood tests for my daughter.
Visited August 2024
PRESTON ROAD SURGERY has not yet replied.
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Review titled Excellent Prompt Service
Rated 5 stars out of 5
by Ashvin Mehta - Posted on 27 September 2023
Very impressed with The Surgery for prompt service and making arrangements to be seen for my Eye issues Excellent professionally run practice. Thank you
Visited September 2023
PRESTON ROAD SURGERY has not yet replied.
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Review titled Run down practice
Rated 1 star out of 5
by Anonymous - Posted on 13 January 2023
I have tried today to call desperately to check my results. I have been on the phone for over 45 minutes and I have been caller no 5 for the last 30 minutes. Does this practice ever answer their phones. Partners - you should be ashamed of the service you are providing us the general public. We do know there is an issue in the NHS but its unable to see a GP, Speak with a member of the team. Yet you continue to receive funding from the NHS for services not provided to the public. Its time you started to up your game.
Visited January 2023
PRESTON ROAD SURGERY has not yet replied.
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Review titled Absolutely awful and disgraceful - Avoid Practice!
Rated 1 star out of 5
by Anonymous - Posted on 23 December 2023
Absolutely disgraceful service. Lack of accountability and a series of errors in providing prognosis and treatment. Long waiting times and constantly chasing for a call back. There have been times where I have been on hold for over 40 minutes and when I've spoken to staff, they informed me that they would call me back, and most of the time - this did not happen. The surgery lacks integrity and empathy. I urge you to follow-up on your actions and show compassion to your patients and their families. I would highly recommend training to your stuff so they provide their duty of care to patients, especially to the elderly, who require patience and support!
Visited November 2022
PRESTON ROAD SURGERY has not yet replied.