Primrose Hill Surgery
99 Regents Park Road, London, Greater London, NW1 8URContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Marvellous practice
Rated 5 stars out of 5
by Anonymous - Posted on 08 March 2024
I've just had my 'heart failure review'; it was easily and promptly arranged with an excellent doctor. A blood test was arranged for the following morning at rhe surgery. I had virtually no waiting time for both appointments. An excellent, well run, local surgery which I can walk to.
Visited March 2024
Primrose Hill Surgery has not yet replied.
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Review titled Worse practice ever
Rated 1 star out of 5
by Anonymous - Posted on 24 November 2023
The worst experience I have ever had in any GP practice. They never respond to emails. Their system to process your prescription is a disgrace and then they even reject your prescription that’s been ongoing for 5 years without even a phone call to explain. You book a telephone appointment with the doctor who never actually dies call you despite calling numerous times to inform them the doctor never called. The doctor still never called and the matter was urgent. I am disgusted by the whole experience and lack of heart or care or even communication.
Visited November 2023
Primrose Hill Surgery has not yet replied.
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Review titled Rapid expert advice
Rated 5 stars out of 5
by Anonymous - Posted on 19 May 2023
I raised an eConsult for a skin condition with Primrose Hill Surgery (which usefully allowed me to upload a photo), got a call back from a GP in just a couple of hours, and was invited to an in-peraon appointment a couple of hours after that- enabling same day examination of the skin lesion and decision making for next steps. Rapid, professional, expert service- my thanks indeed to the entire surgery team.
Visited May 2023
Primrose Hill Surgery has not yet replied.
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Review titled Fantastic service
Rated 5 stars out of 5
by William Gardner-Hunter - Posted on 26 April 2023
From the senior receptionist and her team to the doctors I am extremely fortunate to be looked after so well by this practice … huge thanks to all … William
Visited April 2023
Primrose Hill Surgery has not yet replied.
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Review titled Freak Practice
Rated 1 star out of 5
by Anonymous - Posted on 23 April 2023
GP told me I had a hostile behaviour and that I was rude when all I wanted was to get treated and listened to. Barely listened to me and told me he had 50 patients to see today. Dismissed my sore throat as if it was nothing and in my head and refused to extend my medication to 3 months even if I was going abroad. The worse part was when he threatened me to put me “off the list”. I didn’t know what that meant but it sounded bad. This practice definitely lacks duty of care. I left it worse and spent my morning crying.
Visited April 2023
Primrose Hill Surgery has not yet replied.