Primrose Surgery
59 Old Crofts Bank, Urmston, Manchester, Greater Manchester, M41 7ABContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled great team work
Rated 5 stars out of 5
by gillian frances hughes - Posted on 05 December 2024
On the 25/11/2024, at 8.20 am, I used ask my gp to request a face to face appointment with a gp At 8.30 am I received a phone call from the practice offering me an appointment at 9.30 am which I took. appointment exactly on time , a doctor said I need to see my consultant who operated on me in August 2024 straight away as there was an infection. he said he would give me some antibiotics to help whilst waiting for an appointment. I rang trafford general who looked on mf and gave me an appointment for the next day. I had an operation on the 29/11/2024 and am starting to feel a little better after a difficult week. I am not sure which staff arranged the appointment but I was seen so quickly and so efficiently that I want to thank all the staff at primrose for their care and consideration. I feel this is a fantastic practice
Visited November 2024
Primrose Surgery has not yet replied.
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Review titled Minor surgery
Rated 5 stars out of 5
by Simon Wright - Posted on 23 July 2024
Needed a minor operation. A partial resection of a toenail. My toe had been very sore. It would have been months to wait if I had been referred to hospital, but one of the GPs did in in a week. Excellent service throughout
Visited July 2024
Primrose Surgery has not yet replied.
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Review titled Waste of time and energy
Rated 3 stars out of 5
by Anonymous - Posted on 11 June 2024
Email or ring for a query about a prescription, it's either offline or phone line closed and this is at 9-15 am in the morning can't understand it any more it seems to a hit and miss profession and all the care and attention has gone. I'm in my 70's now and the old doctors could teach them a thing or two,so much for the modern caring profession.
Visited May 2024
Primrose Surgery has not yet replied.
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Review titled Disgraceful Treatment
Rated 1 star out of 5
by Anonymous - Posted on 19 May 2023
Absolute disgrace of a surgery.. I wouldn't recommend it to anyone.. they called me, I missed the call due to being at work.. they left a voicema to say call back urgently.. called back, was on hold for 50 mins, 1st in the queue for 20mins and then 6pm, the call just dropped.. disgusting customer service.. stay as far away as possible from this place.. no heart, no desire in the staff.. treat patients like garbage..
Visited May 2023
Primrose Surgery has not yet replied.