Priory View Medical Centre
2A Green Lane, New Wortley, Leeds, West Yorkshire, LS12 1HUContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Bruised arm after blood test
Rated 3 stars out of 5
by Anonymous - Posted on 02 June 2024
The nurse put the injection in the arm and then pulled it out again which drew blood but also left a bruise, it took 2 weeks for it to heal. Very shoddy job for a professional.
Visited May 2024
Review titled Priory View Medical Centre
Replied on 04 June 2024
Thank you for your review and sorry to hear that you had some bruising after bloods were taken. On the NHS website around giving Bloods (https://www.nhs.uk/conditions/blood-tests/), it does state that patients can experience bruising for normally a few days. I understand you had bruising for longer than this which is less usual but not unheard of. The clinical team at Priory View are very experienced and the majority of feedback received is excellent which reflects their level of experience. If you felt in anyway the clinician was being negligent, then you should contact the practice to inform the Practice Manager so this can be investigated properly. I hope if you return for any further healthcare treatment that you receiving our usual excellent level of care and service.
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Review titled Excellent Patient Service
Rated 5 stars out of 5
by Saf - Posted on 09 May 2024
Referred for an X-ray at the LGI walk in, but there the receptionist said the referral had not come through. She suggested I call my doctors surgery. I called Priory View Medical Centre and spoke to a receptionist…. the receptionist immediately contacted the doctor and having confirmed my contact number, promptly called me back within minutes to apologise again and said it had now been sent. I went back to the X-ray receptionist and it had indeed. The receptionists at Priory View Medical centre are always polite, friendly and professional. Thank you
Visited April 2024
Review titled Priory View Medical Centre
Replied on 13 May 2024
Thank you for taking the time to leave this review. I will ensure the reception team receive this feedback. The team do try very hard to help our patients/ The receptionist that helped you on this day and the team in general will be so happy that you appreciate their help.
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Review titled Amazing practice
Rated 5 stars out of 5
by Jessica Elam - Posted on 28 December 2023
All of the staff I have ever encountered at priory view have all been phenomenal. They really take the time to listen and today I was given a very detailed explanation of what was wrong with me which massively helped my understanding and gave me reassurance. I was also given guidance on what to do and how to be treated which I have also found very useful and couldn’t thank the member of staff enough.
Visited December 2023
Review titled Priory View Medical Centre
Replied on 02 January 2024
We are so pleased that you have had a good experience with our practice. The team do go out of their way to try to help our patients and it is so nice that you have taken the time to share your positive experience. Thank you
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Review titled Not happy
Rated 2 stars out of 5
by Gary - Posted on 28 October 2022
My husband tried to speak to a doctor re recurring water infections and may be more medication but the receptionist didn't even ask his name what is problem was or anything all she concentrated was telling no appts until the following Wednesday he has diabetes and been very ill with the problem over the weeks and is urinating blood does the practice not use some sort of triage to assess the needs of the patients.
Visited October 2022
Review titled Priory View Medical Centre
Replied on 28 October 2022
Good afternoon, We are sorry that you feel you have not had a good service from Priory View. We can certainly look into the issues if you would like to discuss or write to the Practice Manager and then we can respond directly to you. In the meantime, to respond to the point you have made, our Receptionists do not generally ask questions as to why patients need to see a GP or Nurse but would be happy to listen if you offered that information and help to direct you to the most appropriate service if we no longer had any appointments available. I trust the Receptionist did direct you to available services. Helen Walker, Practice Manager