Pulborough Medical Group
Spiro Close, Pulborough, West Sussex, RH20 1FGContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Super efficient
Rated 5 stars out of 5
by CHRISTINE CARNEGIE-BROWN - Posted on 03 April 2023
I have found Pulborough Medical Practice to be very efficient, helpful and empathetic. I am grateful that, if you have an immediate concern, the staff will find you an appointment very promptly. Recently this has happened to me twice and both times I was seen on the same day - actually within a few hours of phoning the surgery. Thanks to all the wonderful staff at this practice.
Visited April 2023
Review titled Pulborough Medical Group
Replied on 28 July 2023
Dear Ms Carnegie-Brown - thank you for writing a review of your experience at Pulborough Medical Group. We are pleased that you are satisfied with our service and your feedback will be shared with the team at the next staff meeting.
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Review titled Excellent surgery
Rated 5 stars out of 5
by Anonymous - Posted on 02 April 2023
My recent face to face consultation was very thorough, informative and helpful. All my experiences with the surgery have been positive including access by phone which has only ever meant a short wait in the queue before being able to speak to a helpful member of the reception team.
Visited March 2023
Review titled Pulborough Medical Group
Replied on 28 July 2023
Thank you for taking the time to review your recent consultation and we are pleased that you are happy with the service we provide.
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Review titled Amazing surgery!
Rated 5 stars out of 5
by Fran Cole - Posted on 30 March 2023
I recently moved to Pulborough and this surgery was the one I registered at. After having a pretty bad time with my last surgery, I was apprehensive but woww! This surgery is just incredible! You are welcomed, you are listened to, the staff are fabulous and caring and I’ve never been made to feel like a hypochondriac - everything is taken seriously and I cannot thank Pulborough Medical Group enough! Can I also say, the receptionists are so lovely too! They have always been so lovely and friendly!
Visited March 2023
Review titled Pulborough Medical Group
Replied on 30 March 2023
Dear Ms Cole - I am pleased you are so happy with the treatment you have received from the PMG Team. We are proud of the service we offer to our patients, and are grateful when we receive such good feedback - thank you.
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Review titled Ideal practice for senior people.
Rated 5 stars out of 5
by Barry Pearce - Posted on 30 March 2023
Attentive staff.Consultations with G.P.s given time and understanding regarding medical problems through these very difficult times.
Visited March 2023
Review titled Pulborough Medical Group
Replied on 30 March 2023
Dear Mr Pearce - thank you for leaving a review of our service and pleased that you are satisfied with with your treatment.
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Review titled Great
Rated 5 stars out of 5
by Tara Gent - Posted on 31 March 2023
My doctor was very thorough and I did not feel rushed during the consultation. I was made to feel at ease and it was overall a pleasant visit. Thank you.
Visited March 2023
Review titled Pulborough Medical Group
Replied on 28 July 2023
Thank you for your review and we are pleased that you were satisfied with your visit to PMG. Your feedback will be shared with the team at the next staff meeting.
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Review titled Fantastic Service
Rated 5 stars out of 5
by Charles Langdale - Posted on 13 March 2023
On two occasions this month I have used the online consult at Pulborough Medical Group. Both times I have been called back the same day by a doctor, firstly to prescribe a solution and the second time to be asked to come down to the surgery for an immediate face to face consultation. The service was excellent, thorough and fast. Thanks to all concerned.
Visited March 2023
Review titled Pulborough Medical Group
Replied on 30 March 2023
Dear Mr Langdale - thank you for taking the time to leave a review about the eConsult service and we are pleased that it worked so well for you.
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Review titled Excellent Diabetic Review
Rated 5 stars out of 5
by David McGill - Posted on 14 February 2023
Last week, I was given me my annual diabetic review. The process was so easy and explained so well. For a nervous patient worried about passing the memory test and having a blood test, the Nurse was both personable and professional. I left the surgery with a smile on my face.
Visited February 2023
Review titled Pulborough Medical Group
Replied on 30 March 2023
Dear Mr McGill - thank you for writing a review on our surgery. I am pleased that the nurse put you at ease and you were happy when you had finished your appointment.
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Review titled Very thorough
Rated 5 stars out of 5
by Stephen Pegler - Posted on 17 February 2023
My wife consulted the doctor today with problems with oedema and mobility. We were very impressed at how thorough and sympathetic the consultation was.
Visited February 2023
Review titled Pulborough Medical Group
Replied on 30 March 2023
Thank you for taking the time to leave a review of your treatment. We are very proud of the service we offer.
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Review titled leaving a message on your phone: 27th Dec 2022
Rated 4 stars out of 5
by Anonymous - Posted on 27 December 2022
I have no complaints about the Practice, it has always given me good medical service. My issue was on Tuesday 27th Dec2022, I wished to make an appointment to at least speak with a doctor. I phoned at 8.00am and was put in a queue. I foolishing held for over two hours, only to discover when I went to the surgery at lunch time you were closed. I realise it is an unusual time of year for days off, but please ensure that when you are closed, calling patients are notified on the phone. thank you.
Visited December 2022
Review titled Pulborough Medical Group
Replied on 30 March 2023
I am sorry that there was a problem with our phone system on the 27/12/22. It was raised with the telecom supplier at the time and we apologise for any inconvenience this caused. As a general rule the surgery is never open on a bank holiday. Patients are advised to call 111. Thanks