Purbeck Health Centre
Purbeck, Stantonbury, Milton Keynes, Buckinghamshire, MK14 6BLContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Hung up on me trying to get an appointment
Rated 1 star out of 5
by Matthew Twidale - Posted on 24 July 2023
There's no queue system to call in so im literally pressing redial on my phone after every engaged tone. When i finally get through and the phone rings, it rings and rings only for someone to pick up and hang up immediately. Not the first time this has happened when im trying to get an appointment either and if you call later they just tell you to call at 8 am tomorrow.
Visited July 2023
Purbeck Health Centre has not yet replied.
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Review titled Fantastic service
Rated 5 stars out of 5
by Anonymous - Posted on 19 January 2023
I had the pleasure of seeing one of the nurses about my blood pressure, I was seen within a day of requesting an appointment. At the consultation I was treated by a very friendly nurse who explained everything that I needed to know and put my mind at rest. I've been a patient at this practice for over 20 years and I have never had any negative experiences. Keep up the great work!
Visited January 2023
Purbeck Health Centre has not yet replied.
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Review titled Docs
Rated 3 stars out of 5
by Anonymous - Posted on 26 January 2023
Is very hard if impossible to see anyone face to face with waiting weeks for appointments for blood tests then another week after the results are in for info and help esp frustrating when I know there is a problem from results it causes stress and worry
Visited January 2023
Purbeck Health Centre has not yet replied.
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Review titled First class practice the rece
Rated 5 stars out of 5
by Andrew - Posted on 05 February 2023
The reception Nurses and Doctors are experienced and caring Dedicated to their patients A great team
Visited January 2023
Purbeck Health Centre has not yet replied.
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Review titled Fantastic staff
Rated 5 stars out of 5
by Robert Johnson - Posted on 23 January 2023
Purbeck health center is a very professional doctors, the staff are caring hard working and always have a smile for you, I can always get a appointment, I've never had to worry about seeing a doctor or nurse, wonderful staff always going above and beyond to help, thank you all for all your help.
Visited January 2023
Purbeck Health Centre has not yet replied.
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Review titled Would not register
Rated 1 star out of 5
by Anonymous - Posted on 28 December 2022
I have been with the surgery for over 10 years however it has like most surgeries become impossible to get an appointment. However the surgery it's self advises they only ever have 1 on call doctor in and you can only see him if after you have had a phone call with him he invites you in. A nurse appointment us not available unless they call you first. There is one receptionist who is extremely rude and does not want to talk to you on the phone. On average whether my self or my partner or my children need an appointment it takes around 120 calls at 8am and by 8.05 when I usually get through there is no phone call appointments left with said doctor. They also do not have any midwife care at this doctors you will be redirected elsewhere.
Visited December 2022
Purbeck Health Centre has not yet replied.
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Review titled Fantastic practice
Rated 5 stars out of 5
by Denise Sparkes - Posted on 17 January 2023
We have been registered with the practice for many years and can't fault it. The reception staff are always welcoming, friendly and helpful. The nurses and doctors have always been excellent and given us all the help we could have asked for. Highly recommend.
Visited December 2022
Purbeck Health Centre has not yet replied.
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Review titled A big thankyou
Rated 5 stars out of 5
by Lynda Way - Posted on 17 January 2023
A big thankyou to purbeck house especially to the nurses there. One in particular had the knowledge to alert a doctor and takes swabs after I had come out of hospital. This enabled the doctor to make a decision to put me back on a healing path. However over the past Month I have frequented the surgery quite often and seen all nurses who have all been amazing thankyou again
Visited December 2022
Purbeck Health Centre has not yet replied.
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Review titled Not adequate
Rated 1 star out of 5
by Anonymous - Posted on 14 February 2023
If you call at 8:00 am you will not get through, they then say they have no appointments left by 8:30 when you finally get hold of someone. Receptionist are rude and not empathic as I was told to just persevere when I could not get any call. They tell you to go to the walking in center.
Visited November 2022
Purbeck Health Centre has not yet replied.
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Review titled Awful
Rated 1 star out of 5
by Anonymous - Posted on 20 October 2022
Had a heart attack on 6th September and was blue lighted to John Radcliffe in Oxford, ambulance service brilliant as were the Cardiac team. Came out on 9th was told what my rehabilitation would be, as of to 20th October no response from practice it was my wife's nurse who sorted out my medication. Heard nothing from practice I am disgusted and will be moving surgery. Been with these for 50 years rubbish.
Visited October 2022
Purbeck Health Centre has not yet replied.