Purton Surgery
Doctors Surgery, Willis Way, Purton, Swindon, Wiltshire, SN5 4BDContact details and opening times
Patient ratings and reviews
Leave a review
Help others by sharing your thoughts and experiences about Purton Surgery.
Reviews
-
Review titled Good practice if you can get through
by Anonymous - Posted on 03 April 2024
Good practice if you can get through. Have literally on hold for the past 4hours, and the phone just cuts out after 2hours of being on hold each time, and then I have to call again for the same thing to happen. Unfortunately, I've had to give up now as I've got other things to do than to just hold a ringing phone indefinitely!
Visited April 2024
Review titled Purton Surgery
Replied on 04 April 2024
We are very sorry for your experience. We experienced a major IT issue on Wednesday 3rd April, where we had no access to our computers or telephones between 11.15am - 5.30pm. We are now back up and running.
-
Review titled The best GP receptionists I’ve experienced
Rated 5 stars out of 5
by Anonymous - Posted on 20 December 2023
I’m so pleased we moved to this practice. The reception team are the most helpful and friendliest I’ve ever come across. I’ve not had any issues with appointments or getting through to them.
Visited December 2023
Purton Surgery has not yet replied.
-
Review titled No appointments
Rated 1 star out of 5
by Anonymous - Posted on 09 May 2023
Can’t get through on the phone. No adequate appointment times when you go in person. I am under many specialists who say I should see a GP on a monthly basis due to several health conditions but have not managed an appointment this year. Continuously offered the nurse which I don’t find helpful. In Urgent Care for the umpteenth time.
Visited May 2023
Purton Surgery has not yet replied.