QUEENHILL MEDICAL PRACTICE
31 Queenhill Road, South Croydon, Surrey, CR2 8DUContact details and opening times
Patient ratings and reviews
Leave a review
Help others by sharing your thoughts and experiences about QUEENHILL MEDICAL PRACTICE.
Reviews
-
Review titled Good NHS Doctors
Rated 5 stars out of 5
by Anonymous - Posted on 05 February 2025
Rang early morning on a Tuesday and booked same day appointment, I was offered morning or afternoon. On arrival that afternoon a very pleasant lady greeted me and I saw a good doctor who listened to me and sorted my issue. Back at reception the same lady booked me in for a blood test the following week and was helpful when I asked another question about my tablets.
Visited January 2025
QUEENHILL MEDICAL PRACTICE has not yet replied.
-
Review titled New Patient Experience
Rated 3 stars out of 5
by Anonymous - Posted on 11 September 2024
I applied online to join this practice. I didnt revive any email of acknoledgement from the practice or patient information about the practice. My NHS App has not syncd to the new practice. I had to call to confirm all of the above, only to be met with an abrupt you'll have to fill out a form to get reconnected. Even though they confirmed who I was on the phone and was speaking to me. The practice are happy to email me about my healthcare but not allow me access to my own care details on confirming who i am over the telephone. I could appriciate it if I had Safeguading Codes applied to my records but this is not the case. My healthcare records should be freely accessible on request withough having to come into the practice, which wastes time. I've changed GP twice in the past 6 years due to moving and i've not experienced service like this before anywhere else.
Visited September 2024
QUEENHILL MEDICAL PRACTICE has not yet replied.
-
Review titled Very good visit
Rated 5 stars out of 5
by Anonymous - Posted on 10 April 2024
Lady I spoke with to book very polite. Got an appointment quickly and when I arrived receptionist smiling and got a nice 'good afternoon' welcome. Doctor good and listened and got a prescription for my illness and I was on my way, happy.
Visited April 2024
Review titled QUEENHILL MEDICAL PRACTICE
Replied on 17 April 2024
Dear Patient, Thank you for your feedback which I have shared with the Practice team. It is very rewarding to hear such positive comments and is very much appreciated. Lynne Poole Practice Manager
-
Review titled Good Doctors
Rated 5 stars out of 5
by Anonymous - Posted on 13 February 2024
Good doctors here. I saw a nice lady GP who listened and was polite. I don't use online but when I ring up the receptionist's are nice and helpful.
Visited February 2024
Review titled QUEENHILL MEDICAL PRACTICE
Replied on 21 February 2024
Dear Patient Thank you for your feedback which I have shared with the practice team. We work hard to offer our patients a good service and your comments are very much appreciated. Lynne Poole Practice Manager
-
Review titled Good surgery
Rated 4 stars out of 5
by Anonymous - Posted on 05 July 2023
Had a good experience here- receptionist's fine, they do their best in a tough job, facing the public. GP I saw was helpful and understanding. It was not urgent so I was happy to wait 4 days for an appointment.
Visited June 2023
Review titled QUEENHILL MEDICAL PRACTICE
Replied on 06 July 2023
Dear Patient Thank you for your feedback which I have shared with the team. Your feedback is very much appreciated. Lynne Poole Practice Manager