Queens Park Surgery
24 The Pantiles, Billericay, Essex, CM12 0UAContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Appaling
Rated 1 star out of 5
by Jacqueline - Posted on 15 August 2024
The lovely reception team are let down by the systems and the drs You can get a f2f appointment without a telephone consultation and you've got to get through on the phone at 8am to even get that. Whilst attempting to discuss a painful condition I was met by the rudest most unsympathetic response from a Dr I have ever experienced. I have changed surgeries immediately and suggest others do the same to avoid upset and your medical needs not being met.
Visited July 2024
Queens Park Surgery has not yet replied.
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Review titled Unacceptable behaviour
Rated 3 stars out of 5
by Anonymous - Posted on 23 November 2023
Appointment system is still in 90's. With redial only appointment system, I got my precious appointment. Apart from the bad appointment system, doctors were always fantastic. First time in 7 years , a new doctor refused to hear my second issue , which I specified while booking the appointment. Doctor was rude and was clear from doctor's appearance that doctor don't care. It won't be an issue , if the doctor refused politely. All the doctors hold the door and let us in but this doctor went straight inside without even looking. All the staff and doctors I deal with before, were good mannered and treated me well. I pay tax and NI but the doctor's attitude was like providing free service. Our time is valuabe just like the GP's time. Your time may be more valuable if you were working in critical care or emergency department.Still we wait patiently for our turn. But the attitude like above is unfair.
Visited November 2023
Queens Park Surgery has not yet replied.
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Review titled Good customer service
Rated 4 stars out of 5
by Champa Kumari Yapa Abeywardena - Posted on 21 October 2022
I am a new patient to the surgery. I am very impressed with the friendly team at the reception as they are very supportive and kind. It is making a big difference in person's life. Thank you.
Visited October 2022
Queens Park Surgery has not yet replied.