Queens Road Medical Centre
48 Queens Road, Walthamstow, London, E17 8PXContact details and opening times
Patient ratings and reviews
Leave a review
Help others by sharing your thoughts and experiences about Queens Road Medical Centre.
Reviews
-
Review titled Wonderful Surgery
Rated 5 stars out of 5
by Zahoor Ahmed - Posted on 24 January 2025
I was suffering from abdominal pains. When explained to the doctor he prescribed me some some medication but also had various other tests done. Thankfully all the tests came back clear. All this took some time and while I was going back and forth the Doctors and reception treated me with dignity and respect. I have been patient for many years and have always had a wonderful service. 10/10 .
Visited November 2024
Queens Road Medical Centre has not yet replied.
-
Review titled Great experience
Rated 5 stars out of 5
by Anonymous - Posted on 04 October 2024
I have been going to this practice for a long time but over the last couple of years I’ve noticed how much more positive my experience has become. From booking an appointment with the reception staff, to seeing or speaking to a doctor everyone has shown care and attention. I would also like to mention the fantastic nurse I saw today and indeed on my last few visits. She is genuinely caring, friendly, knowledgeable and explains everything very clearly. A real credit to the surgery. Thank you!
Visited October 2024
Review titled Queens Road Medical Centre
Replied on 22 October 2024
Thank you for sharing your feedback with us. We truly appreciate your feedback and will share it with the team at Queens Road Medical Centre, especially with the nurse!
-
Review titled Exceptional care at every visit
Rated 5 stars out of 5
by Ayesha Sheikh - Posted on 28 August 2024
I recently had the opportunity to experience the exceptional care provided by this GP surgery, and I am compelled to share my experience. Following my diagnosis of diabetes, the need for knee surgery, and the ongoing care for my son with specific needs, the surgery has consistently demonstrated a high standard of care, empathy, and efficiency. When I was diagnosed with diabetes, I was naturally concerned about managing this new health condition. The practice was incredibly responsive, arranging for immediate consultations, blood tests, and regular follow-ups. The diabetic care team provided clear guidance, ensuring that I felt informed and supported throughout the process. They made it a priority to accommodate my appointments swiftly, often on the same day, which was crucial in helping me manage my condition without added stress. Simultaneously, I was facing issues with my knee that eventually required surgery. The surgery's coordination in this regard was nothing short of outstanding. They efficiently managed the referral process. The advanced technology they use for managing appointments and accessing medical records played a vital role in keeping everything on track. A particularly significant aspect of my experience at this surgery has been the care and attention they have provided for my son, who has specific needs. The surgery has always prioritised his needs, understanding the urgency and importance of his care. Whether it was managing his regular check-ups, handling important medical documents, or providing prompt responses to any concerns, the team’s dedication has been unwavering. The head of the practice has been instrumental in providing personalised, empathetic support throughout these experiences. His approach to care goes beyond just treating the symptoms; he takes the time to understand the broader impact on my life and my family’s well-being. This holistic approach has been particularly evident in how he supported me through the challenges of managing diabetes, preparing for knee surgery, and ensuring that my son’s needs were always a priority. The reception staff have been efficient in handling the logistics of scheduling appointments and conveying necessary information. The clinical staff truly shine. The nurses, in particular, have provided care that is both expert and compassionate, enhancing the overall experience at the surgery. In conclusion, my experiences with this GP surgery, from managing my diabetes and coordinating knee surgery to prioritising my son’s specific needs, have been exemplary. The practice has created an environment where efficiency, advanced technology, and personalised care come together to deliver outstanding healthcare. The head of the practice’s empathetic leadership has made a profound difference in how we’ve navigated these health challenges. I wholeheartedly recommend this surgery to anyone seeking comprehensive and compassionate care for themselves and their loved ones.
Visited August 2024
Review titled Queens Road Medical Centre
Replied on 22 October 2024
Dear Ayesha Thank you for sharing your experience and feedback with us. We are delighted to hear of your positive experience in the management of your diabetes, the referral for your knee issues and the management of your son's needs. We truly appreciate your feedback and have shared it with the Lead GP, nursing team and the reception team. The Practice Manager at Queens Road Medical Centre
-
Review titled Good Practice
Rated 5 stars out of 5
by Gwen - Posted on 03 June 2024
The GP listened to my concerns, has given me options, with advice surrounding them, is thorough in her approach. I feel I have now made the correct choice in my treatment. I feel valued as a patient
Visited June 2024
Queens Road Medical Centre has not yet replied.
-
Review titled Incredibly responsive and helpful
Rated 5 stars out of 5
by Jack - Posted on 11 April 2024
Queens Road Medical Practice Walthamstow have provided consistent high quality care to myself, my wife and my infant son. My wife was helping with a muscular issue, my son with fever and I with my request for a vasectomy I am genuinely delighted as they have always exceeded my expectations. Congratulations to the whole team. Long live the NHS.
Visited April 2024
Queens Road Medical Centre has not yet replied.
-
Review titled Wonderful doctor’s surgery
Rated 5 stars out of 5
by Linda - Posted on 04 April 2024
I’ve been registered with Queen’s Road medical practice for many years and cannot recommend it highly enough. It was easy and efficient to make an appointment for this blood test. The doctor’s are fabulous and the staff very friendly. The fact they now do blood tests is great. It is a fast and efficient service with results in a few days. I was able to talk through my results with a doctor and see my results in the NHS app which was incredibly useful. I had some good advice from the doctor whicj I will follow. So much of what the practice does is now online making it easier for me. Thank you!
Visited March 2024
Queens Road Medical Centre has not yet replied.
-
Review titled Excellent doctors
Rated 5 stars out of 5
by Sameena Bashir - Posted on 05 January 2024
After dealing with the surgery especially the doctors I felt like all the advice and help provided to me was helpful. And my treatment has made a massive change to my day to day living. Thank you so much
Visited January 2024
Review titled Queens Road Medical Centre
Replied on 22 October 2024
Dear Sameena Thank you for sharing your positive experience regarding the advice and treatment provided by the doctors at Queens Road Medical Centre. Your feedback is much appreciated and has been shared with the team at Queens Road Medical Centre. The Practice Manager at Queens Road Medical Centre
-
Review titled Friendly, coopeartive and great practice
Rated 5 stars out of 5
by Shiraz Gul Khan - Posted on 23 October 2023
Excellent customer service. Pleasant staff dealing. Waiting time for call and response from doctor excellent
Visited July 2023
Review titled Queens Road Medical Centre
Replied on 22 October 2024
Dear Mr Shiraz Khan Thank you for sharing your feedback with us. We are delighted to hear that you found our staff and call handling helpful. We truly appreciate your feedback and will share it with the team at Queens Road Medical Centre The Practice Manager at Queens Road Medical Centre