Queens Road Surgery
136 Meeting House Lane, London, Greater London, SE15 2UAContact details and opening times
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Reviews
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Review titled Can’t get appointments. On hold for hour for epipenZ.
Rated 1 star out of 5
by Anonymous - Posted on 28 November 2022
I have been unable to get an appointment at this practice for months. Their DoctorIQ app does not work and shuts down at 8:01am. They do not answer the phone before 10am and then say you need to call at 8:00am. I tried to call 21 times between 8:00am -10:00am phone finally rang and I was on hold for an hour to schedule and appointment for new EpiPen post an anaphylactic reaction. Truly terrible service and GP practice. It’s dangerous.
Visited November 2022
Review titled Queens Road Surgery
Replied on 08 August 2023
Dear patient, Thank you for taking the time to provide us with your feedback. We are sorry to hear you have had a negative experience. Unfortunately, I have been unable to identify you based on the information provided. Please feel free to contact me at the surgery should you wish to discuss this further. Kind regards, Dean Nagle Practice Manager