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Queensbridge Group Practice

24 Holly Street, Hackney, London, Greater London, E8 3XP

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Patient ratings and reviews

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Help others by sharing your thoughts and experiences about Queensbridge Group Practice.


Reviews

Displaying 1 to 10 of 42

  1. Review titled Brilliant practice!

    Rated 5 stars out of 5

    by JaneH - Posted on 26 June 2024

    Queensbridge practice continues to be brilliant. Reception staff are friendly, kind and efficient. Today the phone was answered really quickly and the receptionist was able to give me swift and helpful information - thank you! The doctors - and nurses - are also very kind, understanding and efficient. They give amazing service, often calling out of office hours to give test results and advice. I am very happy with all aspects of the service. Thank you!!

    Visited June 2024

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    Queensbridge Group Practice has not yet replied.


  2. Review titled Supportive & accomodating

    Rated 5 stars out of 5

    by Anonymous - Posted on 27 June 2024

    When I’m facing mental health issues.The Gp who treated me provided a non judgmental and compassionate support. I felt his genuinely care and has followed up and check on me. Due to his swift action I was referred and seen by crisis team. Excellent service

    Visited June 2024

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    Queensbridge Group Practice has not yet replied.


  3. Review titled Quick response time

    Rated 4 stars out of 5

    by Anonymous - Posted on 04 December 2023

    Reception staff replied promptly by telephone to an online consultation form I had completed. Rearranging appointments for my daughter was done efficiently and politely.

    Visited December 2023

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    Queensbridge Group Practice has not yet replied.


  4. Review titled Great practice

    Rated 5 stars out of 5

    by Cordelia - Posted on 25 October 2023

    Always wonderful help and support from Queensbridge GP! I have come to this practice for many years and they reply promptly and listen to you during the appointments. Great team.

    Visited October 2023

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    Queensbridge Group Practice has not yet replied.


  5. Review titled Really good doctors

    Rated 5 stars out of 5

    by Anonymous - Posted on 23 October 2023

    I have also had very good doctors in this place they are patient and take their time to listen to me without interupting me thank you so much.

    Visited October 2023

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    Queensbridge Group Practice has not yet replied.


  6. Review titled Great medical support

    Rated 5 stars out of 5

    by Caroline471 - Posted on 30 October 2023

    Seen immediately after phone call. Reassuring medical result very quickly. Medical staff compassionate and helpful. Reception staff mixed; can be a bit offhand. I hate the form to get in touch with the GP but it works and saves sitting on the end of the phone. In this day and age a really effective GP practice. Thank you.

    Visited October 2023

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    Queensbridge Group Practice has not yet replied.


  7. Review titled chasing repeats i put in 4 days ago

    Rated 1 star out of 5

    by miss a headd - Posted on 24 August 2023

    Im am so angry as a patient of over 10yrs and on regular pain medication for yrs. I have had lots of times chasing repeats ive put in. I have recently notified the practice about a change of chemist as i was going away for a week. I rang first thing on monday (plenty of time) the receptionist sorted that. I then ordered on nhs app straight after (so same day). Ive checked every day it is now thursday and again im calling the doctors as its still not sorted. I done everything i should when i should however im still waiting for it to be sorted. Im due to go home on sunday and what am i to do if i now if i cant get them . Im so upset and shouldnt be made to feel like this for medication that im on regularly. Its embarrassing and ruining my little time away with friends and family. Now im constantly checking the app unable to concentrate or enjoy anything because of all this uncertainty and hassle.

    Visited August 2023

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    Queensbridge Group Practice has not yet replied.


  8. Review titled Great practice

    Rated 5 stars out of 5

    by Richard Ducker - Posted on 22 June 2023

    Having had an infected insect bite the GP was immediate and effective in diagnosis and treatment. When the treatment didn't seem to work I was seen immediately and put on a stronger dose. They were professional, considerate and polite throughout. I only have positive and good things to say about how I was treated.

    Visited June 2023

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    Queensbridge Group Practice has not yet replied.


  9. Review titled Highly recommend

    Rated 5 stars out of 5

    by Zoe Williams - Posted on 27 April 2023

    I always manage to see a GP fast thanks to their triage system and their Patient App. Kind and friendly doctors as well as their reception team. Feel lucky to have such a great practice when I know a lot of people struggle to see a GP.

    Visited April 2023

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    Queensbridge Group Practice has not yet replied.


  10. Review titled I feel very lucky...

    Rated 5 stars out of 5

    by Brendan O,Sullivan - Posted on 09 May 2023

    This is the first review of my life but I felt compelled to write after what might be close to a decade of truly amazing care and service. I have trying customers on a daily basis and pleasing all of the people all of the time is tiring... The way that the front of house cope with, and manage every walk of life is beyond incredible. The doctors have never missed a beat with me or my family and for that I am truly grateful Thank you to every single person at this practice, you are a team of amazing humans that take on other peoples lives head on. Thank you

    Visited April 2023

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    Queensbridge Group Practice has not yet replied.