Ravensbury Park Medical Centre
Ravensbury Lane, Mitcham, Surrey, CR4 4DQContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Update On Last Post - Matter Resolved.
Rated 5 stars out of 5
by Robert Burch - Posted on 06 March 2023
After a telephone call from the practice Manager, She listen to my issues and resolved the matter and got a medical practitioner to call me and issued medication for my chest infection. I was also pleased with the attention and help given by the receptionist who first took my telephone call.
Visited February 2023
Review titled Ravensbury Park Medical Centre
Replied on 04 May 2023
Dear Patient, We are pleased that we were able to resolve your issues. Please let us know if there is anything else we can do to improve our service. Sincerely Practice manger
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Review titled Very Good Practice.
Rated 5 stars out of 5
by Ally - Posted on 25 April 2023
When I registered with the practice, was unsure what to expect, having had a previous experience. I was thoroughly surprised. The staff are friendly and while I am not one who visits my doctor for every single ailment, I have always been appreciative of my doctor.
Visited February 2023
Review titled Ravensbury Park Medical Centre
Replied on 04 May 2023
Dear Patient Thank you so much for taking the time to leave us feedback. We will share this with the practice team to let them know how we are doing. Sincerely, Practice Manager
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Review titled Update to Post - 25th February 2023
Rated 1 star out of 5
by Robert Burch - Posted on 03 March 2023
Just to reiterate, the poor service, I’ve still not received a call back from The practitioner nurse who was left a message by reception to call me concerning my chest infection. I’m just not impressed with at all and with other health conditions I have, you think there be concerned!
Visited February 2023
Review titled Ravensbury Park Medical Centre
Replied on 04 May 2023
Dear Mr Burch, We apologise again for the inconvenience and we are happy that we addressed your issues. Sincerely Practice manger
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Review titled Very Poor Service
Rated 2 stars out of 5
by Robert Burch - Posted on 25 February 2023
On Friday February 17th, I tried to get a telephone return call as no appointments were available on the app, so I visited the surgery as I have a bad chest infection which firstly I tried to resolve by going to my local chemist. I was told by the receptionist that a message was left for a member of staff to call me back. It’s now Friday February 24th and still no one has called.what does one have to do to seek help? I have no issues at all with the receptionist, as she was helpful and Polite
Visited February 2023
Review titled Ravensbury Park Medical Centre
Replied on 04 May 2023
Dear Patient, I'm sorry to hear that you had a bad experience. We always strive to improve our services. Yours sincerely Practice Manager