Rawmarsh Health Centre
Customer Services Centre, Barbers Avenue, Rawmarsh, Rotherham, South Yorkshire, S62 6AEContact details and opening times
Patient ratings and reviews
Leave a review
Help others by sharing your thoughts and experiences about Rawmarsh Health Centre.
Reviews
-
Review titled Fantastic service
Rated 5 stars out of 5
by Tony Warren - Posted on 12 November 2024
After visiting for an out of hours appointment arranged by my own surgery, we were greeted by two lovely and friendly ladies on reception I then saw the doctor who again was very friendly and spent time discussing my problem ,nothing was rushed and came away very happy from my consultation, My son had also seen the same doctor several months ago and he received the same service . I wish all doctors that I have seen was like this he's a credit to his proffession Thankyou
Visited November 2024
Rawmarsh Health Centre has not yet replied.
-
Review titled Repeat prescription
Rated 3 stars out of 5
by Christine - Posted on 02 October 2024
Promt to authorise my repeat prescription but never look at the request I make for regular non repeat prescription request I make via the add message box
Visited October 2024
Review titled Rawmarsh Health Centre
Replied on 03 October 2024
Hi Christine, Thank you for taking the time to provide us with your feedback. Please accept our apologies if we fell short with this issue. I will discuss your comments with our reception team with a view to service improvement. Please do not hesitate to contact me at the surgery if you would like to discuss this further. Thank you, Spencer Oates, Practice Manager.
-
Review titled Rude receptiononist
Rated 4 stars out of 5
by Anonymous - Posted on 22 February 2024
Usually when I phone up I am met with politeness and friendly receptionists ,not today, I asked for a medicine review and was told they don't do that medication anymore you can buy it ,goodbye I asked her to listen to me as to why that medicine was on prescription and got it will be on your notes goodbye as I attempt to explain.Not the usual friendly politeness I usually receive from all.the rest of the staff and doctors there.. Rude and impatient and unwilling to listen
Visited February 2024
Review titled Rawmarsh Health Centre
Replied on 03 October 2024
Dear patient, Thank you for taking the time to provide us with your feedback. Please accept our apologies if we fell short with our usual excellent customer service. Please do not hesitate to contact me at the surgery if you would like to discuss this further. Thank you, Spencer Oates, Practice Manager.
-
Review titled Fantastic place
Rated 5 stars out of 5
by Edward Peel - Posted on 19 February 2024
I saw doctor straight away. He was excellent. He had time to Listen and discuss my problem. He was thorough, and put my mind at rest. The receptionist was nice and helpful. All in all a very pleasant experience.
Visited February 2024
Review titled Rawmarsh Health Centre
Replied on 03 October 2024
Hi Edward, Thank you for your feedback. It is really nice to receive positive comments that highlight the hard work we do to make sure each patient receives an excellent service. I will make sure your feedback is passed onto our team. Thank you again. Spencer Oates, Practice Manager.
-
Review titled Great GP
Rated 5 stars out of 5
by Danielle Cooper - Posted on 19 September 2023
I saw the main doctor yesterday . I thought since Gp’s seem to always be getting a bad reputation I should just say thank you for being such an understanding, informative, sympathetic and advising Doctor. I went into surgery nervous and feeling anxious but was out at ease with the information and advice given along with reassurances I cannot thank the Dr enough.
Visited September 2023
Review titled Rawmarsh Health Centre
Replied on 03 October 2024
Hi Danielle, I am so pleased to hear that you had such a positive experience, and thank you for taking the time to let us know. Your feedback will be passed onto our team. Thank you. Spencer Oates, Practice Manager.
-
Review titled Rawmarsh Health Centre
Rated 2 stars out of 5
by Rebecca Horvath - Posted on 29 March 2023
The GP's are great but the receptionists are always rude and condescending. One of them told my daughter that she can't get her prescriptions from her GP after being discharged from the hospital- she was advised to 'Go back to where you got it from in the first place' meaning that she won't have her anti seizure medication in time for when this prescription runs out. It is also difficult to get simple appointments as the receptionists seem to think they can diagnose your ailments and tell you whether the GP will see you or not. The phone was ringing for 5 and a half minutes before anyone answered this morning and the receptionist was very dismissive and rude.
Visited March 2023
Rawmarsh Health Centre has not yet replied.