Rawnsley Surgery
Rawnsley Road, Cannock, Staffordshire, WS12 1JFContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled outstanding service from the whole practice
Rated 5 stars out of 5
by CYRIL leslie CARELESS - Posted on 24 June 2024
I visited my GP at Rawnsley surgery today for scheduled treatment, and was treated with the utmost respect and care by the staff and GP, as I have found to be the case for very many years.
Visited June 2024
Rawnsley Surgery has not yet replied.
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Review titled Rubbish practice
Rated 2 stars out of 5
by Anonymous - Posted on 23 May 2024
I phone 111 in may 2024 as I had very bad water infection they said they would contact my doctor and he would phone me next day the doctor did phone but unfortunately I missed the call I phoned straight back and they said they would let him know my doctor left me message and he said ring straight back and he would all to me they didn’t give him message and when I phoned back they said he had gone home which the receptionist was telling lies as when I went by his car was still there why would they tell lies and why didn’t they tell him I phoned back why horrible receptionist not the first time she as done something like this to me she should be sacked I’m sure the doctor doesn’t know what is goin on
Visited May 2024
Rawnsley Surgery has not yet replied.
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Review titled Really caring
Rated 5 stars out of 5
by Kevin Homer - Posted on 01 April 2024
Went to see my Gp Thursday as I was in a lot of pain and very worried. Doctor listened carefully to my concerns and reassured me. Helped me with some strong pain relief until I can be referred. Came out feeling far more peace of mind. As well as relived.
Visited March 2024
Rawnsley Surgery has not yet replied.
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Review titled Really great people
Rated 5 stars out of 5
by Sue Homer - Posted on 22 February 2024
Once again had to attend the surgery and once again everyone from my Doctor to the reception staff were helpful and extremely caring. Really appreciate all they do !!
Visited February 2024
Rawnsley Surgery has not yet replied.
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Review titled Excellent service
Rated 5 stars out of 5
by Sharon Corns - Posted on 21 June 2023
Would highly recommend Rawnsley Surgery. Always feel at ease, all the staff are lovely, very friendly and always helpful, excellent service everytime,thankyou to them all
Visited June 2023
Rawnsley Surgery has not yet replied.
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Review titled Used to be a good practice
Rated 2 stars out of 5
by Linda - Posted on 16 March 2023
I tried to make a telephone consultation and spent 20 minutes on the phone trying to get through. When I did finally get through I was informed that all appointments had been taken as the surgery was closed from 12.30 for Staff Training. Why was this not posted on the webpage of the surgery? I find it almost impossible to get an necessary appointment nowadays.
Visited March 2023
Review titled Rawnsley Surgery
Replied on 21 June 2023
Hi Linda, Thank you for your feedback. I apologise for your recent experience with the practice. I have taken on board your comments and have now documented all Staff training (PLT) Days on our website for future reference. If you would like discuss the experiences you have had when trying to get an appointment please feel free to contact me directly. Kind regards Niamh - Practice Manager