Richmond Medical Centre
179 Richmond Road, Solihull, West Midlands, B92 7SAContact details and opening times
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Reviews
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Review titled Just another number
Rated 2 stars out of 5
by Anonymous - Posted on 05 September 2024
Have been with the surgery for years and I don’t get to see the same doctor twice. In the most recent visit, I was just told what the test results were but not how the pain I was suffering from could be addressed, other than request for self referral to another medical provider. There didn’t seem to be much care or empathy about the patient suffering. Whilst I understand the whole of medical professionals are under pressure but treating patients like statistics or practice as a business is not the answer.
Visited September 2024
Review titled Richmond Medical Centre
Replied on 20 September 2024
Dear Patient, Thank you for your feedback. I am sorry to hear you are unhappy with your last consultation. I apologise for this. We have many clinicians available to see patients, not just a GP. All a very experience and are here to help in anyway. I will take your feedback to the practice meeting to ensure that you or any other patients do feel listened too and are provided with the information required and ensure it is understood. Becky, Practice Manager