Richmond Road Medical Centre
136 Richmond Road, London, Greater London, E8 3HNContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled What more could you want ?
Rated 5 stars out of 5
by Robert Green - Posted on 09 June 2023
Upon my first visit to this practice as a new patient I found the experience to be every bit as good as I could have expected, the receptionist were polite and helpful and the person who conducted my new patient assessment was both friendly helpful and very professional, my appointment was conducted precisely on time and my second appointment was also booked straight away before I left the surgery, what more could anyone ask for ?
Visited June 2023
Richmond Road Medical Centre has not yet replied.
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Review titled Terrible admin service
Rated 1 star out of 5
by Anonymous - Posted on 19 May 2023
Difficult to get an appointment. Reception desk is manned by girls on their phones on Instagram and chit chatting. No customer service, no welcome reception, an automated check in machine that often doesn’t work. No human warmth at entry to surgery which is what sick people need. A smile. A warm welcome and efficient customer service. Waiting room was packed with annoyed people who had been waiting for way too long. I was told A diagnosis before if even had any blood tests. I will be changing my surgery after my experience here.
Visited May 2023
Richmond Road Medical Centre has not yet replied.
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Review titled Hard to get an appointment
by Sarkx75 - Posted on 29 May 2023
Really hard to get an appointment. Admin staff leave you on hold or else they hang up accidentally. When I attend in person really poor manners from some staff. I've seen a doctor a few times at the clinic, and they're great, but the way its run administration / management is horrible. Also, just got prescribed medication by an administration staff after asking for a doctors phone appt. They said they give all their patients that medication, but there are lots on the market and said I'd like to speak to the doctor. [Very unhappy with 'Appointments'] [Very unhappy with 'Treatment'] [Unhappy with 'Staff attitude']
Visited April 2023
Provided by Care opinion
Richmond Road Medical Centre has not yet replied.
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Review titled Absolutely lovely practice
Rated 5 stars out of 5
by Brenda Harrison - Posted on 09 March 2023
Been coming to this practice for over 30 years Every doctor and nurse I have seen have been amazing I feel very lucky to have these as my doctors I feel very looked after
Visited March 2023
Richmond Road Medical Centre has not yet replied.
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Review titled Great treatment
Rated 5 stars out of 5
by Adam - Posted on 06 February 2023
Booked telephone consultation online at 8.30am, by 10.20am I was on the phone to a GP, by 11am I had picked up medication and started treatment. Thanks for the prompt, professional care!
Visited February 2023
Richmond Road Medical Centre has not yet replied.
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Review titled Ungreatful GP
Rated 1 star out of 5
by Anonymous - Posted on 16 February 2023
just visited the surgery for the first time to see a GP to tell me they don’t take BP readings if the patient is unwell, I’ve never heard of such nonsense in my life. During my consultation the GP received a call from a staff member which she took. And then telling me to try this and that but I have been trying this since December which I explained to her in detail what I have been trying for the last two months but she insisted I try the same for three consecutive days.Since when is a BP taken once a year and I was only in the room 7/8 minutes I explained i have been having dizzy spells since morning. For her then to say i will receive a link to book physio which isn’t working for me.
Visited February 2023
Richmond Road Medical Centre has not yet replied.