Ringmead Medical Practice - Birch Hill
Birch Hill Medical Centre, Leppington, Bracknell, Berkshire, RG12 7WWContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Baffled
Rated 3 stars out of 5
by Anonymous - Posted on 18 January 2023
No problem with new system, daughter was seen quite quickly However cannot get prescription from any chemist, its been an on going problem with shortages so why prescribe it still knowing there's a national shortage
Visited January 2023
Review titled Ringmead Medical Practice - Birch Hill
Replied on 18 January 2023
Thank you for taking the time to give this feedback which is greatly appreciated - and that our new system is benefiting patients. I am sorry that you have had trouble getting the medication due to stock shortages. We are aware of problems but the chemists do get regular supplies daily, and additionally the government has put in place a process whereby they can give an alternative if no stock, and hence should be of little inconvenience to patients. Unfortunately, this shortage status changes daily and we do not get informed what is in stock in real-time - hence not in our gift to manage as we would like ideally. Many thanks again and best wishes.
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Review titled Amazing Practice
Rated 5 stars out of 5
by Anonymous - Posted on 28 December 2022
Amazing service provided by the doctors and staff at the surgery today. So grateful for the support and prompt response after the initial online consultation. The doctor was extremely helpful and efficient. Thank you all
Visited December 2022
Review titled Ringmead Medical Practice - Birch Hill
Replied on 29 December 2022
Thank you for taking the time to submit this review - means a lot. The new Klinik online consultation tool should help reduce the need to phone the practice, and each one is triaged by a doctor. Hence the most appropriate action is taken and prioritized as per nature of enquiry. Thank you again, and glad you found this helpful - many best wishes.