Rising Brook
The Health Centre, Merrey Road, Stafford, Staffordshire, ST17 9LYContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled A for profit organisation
by Anonymous - Posted on 14 August 2024
I have been suffering with ill health since April and it’s ongoing. I have had to diagnose myself, pay for a private GP to get a referral, purchase my own medical equipment and research symptoms. Whenever I try to see a GP, I mainly get passed on to a clinical practitioner (nurse) and then fobbed off. I finally got a head MRI, from my cardiologist, that I paid for, which shows demyelination and brain scarring. The practice has not discussed this with me once. Only through me pressing them on subjects has it ever come up. Not even a courtesy call! I’m left at home slowly dying, or at least that’s what it feels like. I also have chronic hypoxemia. They dismiss this. Save yourself the stress and find a practice that actually understands that they work for you and not their bank balance or the pharmaceutical companies
Visited August 2024
Review titled Rising Brook
Replied on 14 August 2024
Thank you for taking the time to leave a review, I'm sorry if you felt the service was poor from the surgery. If you would like to discuss this further please contact me. Thank you Laura Cadman Practice Manager
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Review titled Excellent service
Rated 5 stars out of 5
by Dave A. - Posted on 17 June 2023
From booking my appointment to walking out the surgery I was treated politely and efficiently. An appointment was made for 08.00 because this was best for me and I arrived early hoping I would get in early. I was not disappointed. The paramedic in the surgery that dealt with me was polite and caring all the way through and I left knowing exactly what was happening and what the follow up would be. Thank you.
Visited May 2023
Review titled Rising Brook
Replied on 24 July 2023
Dear Dave, Thank you for taking the time to post you positive feedback about the surgery. Regards, Laura Cadman Rising Brook Surgery