Riverside Medical Centre
Savile Road, Castleford, West Yorkshire, WF10 1PHContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Very Satisfied
Rated 5 stars out of 5
by Jan Rushby - Posted on 23 November 2023
Ok it is sometimes difficult to get an appointment on a specific day, however I usually do it online and have always received a call back pretty quickly. I have had reason to deal with the practice quite a lot this year and I have had nothing but excellent treatment. In fact on some occasions I have been amazed how quickly my problem has been dealt with. I always treat the staff with respect and find that this is reciprocated. After hearing some of my friends discuss their practices I feel grateful that I am registered with Riverside Medical Centre.
Visited November 2023
Riverside Medical Centre has not yet replied.
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Review titled Helpful
Rated 5 stars out of 5
by Elaine - Posted on 24 May 2023
I have only been with this Practice since July last year (2022) but have always found the receptionists very friendly and helpful. Thank you.
Visited April 2023
Riverside Medical Centre has not yet replied.
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Review titled Gone downhill
Rated 1 star out of 5
by Anonymous - Posted on 06 December 2022
I have been with this surgery for over 20 years and always had a good experience in the past. Since covid this surgery has gone downhill fast, cannot get through to surgery when you need to make an appointment, cannot book appointments in advance only on a daily basis even if an urgent appointment is not needed. Cannot book online despite other surgery’s are offering this service. I have not seen my doctor for over 3 years and when I do manage an appointment it’s with a nurse. I have to say it’s about time this surgery got back to normal pre covid, I am seriously looking at changing which is a shame because it was a great surgery.
Visited December 2022
Riverside Medical Centre has not yet replied.
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Review titled Not fit for purpose
Rated 1 star out of 5
by Anonymous - Posted on 09 December 2022
Ring up at 8am wait on hold for 45 minutes to be told they are fully booked It's impossible to get an appointment here
Visited December 2022
Riverside Medical Centre has not yet replied.
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Review titled Impressive !
Rated 5 stars out of 5
by Anonymous - Posted on 20 October 2022
Over the last two years I've had reason to call upon Riverside more frequently than in the past. Despite them being extremely busy, and in the face of the pandemic, they have really been there for me and they have onsistently delivered. I have found their staff to be polite, professional, attentive and competent. I could not have asked for more. Thank you Riverside. I am genuinely grateful and please don't ever feel taken for granted - what you are doing down there is superb.
Visited October 2022
Riverside Medical Centre has not yet replied.