Rusthall Medical Practice
Nellington Road, Rusthall, Tunbridge Wells, Kent, TN4 8UWContact details and opening times
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Reviews
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Review titled Best GP surgery
Rated 5 stars out of 5
by Sophie - Posted on 04 June 2024
I have been a patient at this surgery for years now and I absolutely cannot fault their service in any way. The doctors, the nurses, the reception staff are all kind, caring and professional. However, the big thing for me is the simplicity of getting an appointment! Everyone I know at different surgeries explain the complicated process of getting appts with their doctors, and waiting lists, and endless issues. I have never struggled to get an appt at Rusthall. I have just rung up at 11am, 3 hours after their lines open, in need of an appointment. I've got one booked in for this afternoon. I was on hold for about 3 minutes and on the phone to the receptionist for just under 2. I feel heard, supported and truly known by my doctor there. Barring her being on well-deserved holiday, I see the same one every time. She remembers me, listens to me and understands how it feels to have an illness that is often brushed aside. I never want to leave this surgery!
Visited June 2024
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