Rwt Practices
Manor Road, Penn, Wolverhampton, WV4 5PYContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled 10 day wait for death certificate
Rated 3 stars out of 5
by Anonymous - Posted on 10 October 2022
I am saddened to have to leave a bad review as I’ve always received good care at the practice. My dad died on September 27th. As the last doctor to see him was from a separate team he had to sign off the death certificate. It took around 8 phone calls and a trip to the surgery to be told that doctor was off on annual leave. I have just phoned the surgery after 13 days when I was told it would be signed and I now have to wait until the doctor has finished all his tasks for the day. This is making what is already an upsetting time even more distressing. I am in limbo as I can’t register the death without the signature, go through probate or arrange a send off.
Visited October 2022
Rwt Practices has not yet replied.
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Review titled Appalling
Rated 1 star out of 5
by Anonymous - Posted on 27 September 2022
Cannot even get a repeat prescription over the phone if by any miracle you get through. See a doctor ha ha good luck with that Reception staff useless Experts at fob offs and redirection Register with another surgery if you want any healthcare these people don't care
Visited September 2022
Rwt Practices has not yet replied.
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Review titled Poor Reception
Rated 2 stars out of 5
by Anonymous - Posted on 11 October 2022
The Nurses are very good but Reception is under staffed which means you are late for appointments. Telephone appointments are very difficult.
Visited September 2022
Rwt Practices has not yet replied.
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Review titled Terrible service
Rated 1 star out of 5
by Laura - Posted on 24 August 2022
Really shocked at the lack of respect, empathy and consideration this surgery gives. Called at 8am was 8th in the queue and then told there were no doctors appointments (face to face or telephone)! The reception staff have a real lack of understanding and no privacy. There does not seem to be any substantive doctors at the surgery any longer, where has the family GP gone?! Something must be done quickly with Penn Manor to address the problems that obviously not only I come across!
Visited August 2022
Rwt Practices has not yet replied.