Saddlers Health Centre
Hatherton Medical Centre, 1 Hatherton Street, Walsall, West Midlands, WS1 1AFContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Terrible experience
Rated 1 star out of 5
by Rax - Posted on 08 March 2024
I had a telephone consultation with a female GP (not my normal GP) she was not really interested in having a conversation about my medical issues, I felt it was just a case of quickly spit out what the medical problems is so she can get on to the next call and get home
Visited March 2024
Saddlers Health Centre has not yet replied.
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Review titled Great Pharmacy Review
Rated 5 stars out of 5
by T Allsopp - Posted on 18 March 2024
I was contacted on a Saturday morning by the pharmacist linked to my surgery. He was informative, helpful and listened. He came up with some solutions and suggestions.
Visited March 2024
Saddlers Health Centre has not yet replied.
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Review titled Poor practise
Rated 1 star out of 5
by Anonymous - Posted on 04 March 2024
I've been messaged saying I have appointments when I came to surgery I was told their was not an appointment,I wasn't told that my appointment was probably on a different floor,I dont feel happy about this this has happened twice In all.
Visited March 2024
Saddlers Health Centre has not yet replied.
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Review titled Don't know your protocols yet
Rated 3 stars out of 5
by Kwabena Appiah Baah - Posted on 08 March 2024
I registered with the GP and was booked for an appointment. The day before the appointment day I had an incident and had to visit the GP prior to my appointment. However, I was told at the front desk that I didn't have an appointment so I had to walk in. This is a person who had indicated that I am new here and don't know anywhere. The receptionist told me she isn't from Walsall and so, doesn't know where the nearest hospital is. Besides, walking was extremely difficult for me because of the condition in which I was. Had someone not called an ambulance for me, I don't know what would happen to me. As at the time of completing this form, I'm still on admission.
Visited March 2024
Saddlers Health Centre has not yet replied.
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Review titled Satisfied practice
Rated 5 stars out of 5
by Timothy Owolabi - Posted on 20 March 2024
Good staff,she attended to me with a smile on her face.the language she used was clear and understood
Visited March 2024
Saddlers Health Centre has not yet replied.
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Review titled Excellent Supportive Practice
Rated 5 stars out of 5
by Mr A Rowland - Posted on 08 March 2024
Following having possible respiratory symptom due to chronic health condition I was telephoned and discussion the symptom and agreed plan of action. The clinical staff are a extremely caring and understanding towards vulnerable patients with mental health diagnosis and ASD /Aspergers Syndrome which means a lot to many other patients including myself. I feel very happy generally with standard of medical advice and treatment as reception staff try there upmost hardest to be the best they can and in this instance contacted practice pharmacist to process consultant letter for medication. I feel the warm welcome and general understanding of patients with additional support needs is very good and they try to accommodate where possible like today a practitioner who myself is familiar with .very well done keep up the Brilliant work.
Visited March 2024
Saddlers Health Centre has not yet replied.
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Review titled Real review
Rated 5 stars out of 5
by Anonymous - Posted on 28 March 2024
My original appointment was cancelled due to the sudden sickness of the person I was so see, but was immediately rescheduled within a reasonable time frame. The new appointment went smoothly and with the efficiency I have been used to receive from them.
Visited March 2024
Saddlers Health Centre has not yet replied.
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Review titled Positive experience
Rated 4 stars out of 5
by Anonymous - Posted on 08 March 2024
Friendly and efficient . Appointment was on time and l didn't feel rushed. The new surgery is nice and easy to negotiate
Visited March 2024
Saddlers Health Centre has not yet replied.
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Review titled Excellent practice
Rated 5 stars out of 5
by Anonymous - Posted on 02 February 2024
Excellent doctors and nurses, very efficient. Make me feel at ease and explain any treatments I need. Receptionists efficient and friendly
Visited February 2024
Saddlers Health Centre has not yet replied.
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Review titled Friendly helpful staff
Rated 5 stars out of 5
by Anonymous - Posted on 22 February 2024
I needed to a blood test, the receptionist was very helpful and contacted me when there was a cancellation.
Visited February 2024
Saddlers Health Centre has not yet replied.