Saddlers Health Centre
Hatherton Medical Centre, 1 Hatherton Street, Walsall, West Midlands, WS1 1AFContact details and opening times
Patient ratings and reviews
Leave a review
Help others by sharing your thoughts and experiences about Saddlers Health Centre.
Reviews
-
Review titled Great practice
Rated 5 stars out of 5
by Emily - Posted on 09 June 2023
Staff are always willing to go above and beyond for patients. Always friendly and welcoming. Stayed seeing patients all during COVID and still kept people safe. Best surgery my family have ever been with.
Visited June 2023
Saddlers Health Centre has not yet replied.
-
Review titled Poor communication
Rated 2 stars out of 5
by Mrkt - Posted on 30 June 2023
Hi recently needed advice on travel vaccines…after speaking to nurse we agreed no further action was needed and I was covered for my trip…but this stupid surgery decides to make an appointment for me which I new nothing about and because I didn’t attend although I had phoned to ask what it was about I received a snotty text saying if I miss any appointments again I will need to find another gp?….first of all I didn’t no anything about this appointment..and secondly I don’t miss appointments and feel stressed over this poor worded text off saddlers health service…not pleased…👎👎I do not recommend people joining this practice due to their incompetence in communication…
Visited June 2023
Saddlers Health Centre has not yet replied.
-
Review titled Friendly efficient practice
Rated 5 stars out of 5
by Julie Darcy - Posted on 08 June 2023
As a new patient attending the practice ..staff were friendly helpful and the nurse was very friendly efficient
Visited June 2023
Saddlers Health Centre has not yet replied.
-
Review titled Very friendly a brilliant practice
Rated 5 stars out of 5
by Anonymous - Posted on 22 June 2023
Seen on time best practice I have ever been to excellent service very friendly receptionists thoroughly recommend
Visited June 2023
Saddlers Health Centre has not yet replied.
-
Review titled Excellent practice
Rated 5 stars out of 5
by Eseoghene Ehigie - Posted on 14 July 2023
All sections have their hands on deck. No delay in attending and the attention was mind-blowing. The communication was superb. And the nurses and doctors are all good. The receptionists were excellent. The booking of Appointments was excellently done, the reminders of appointments through text messages are cool and perfectly done also. The Saddlers health center is also positioned in a conducive environment, far from noise and it's also a stone throw from my house. Having them close has been great thus far. Thanks
Visited June 2023
Saddlers Health Centre has not yet replied.
-
Review titled Excellent attention
Rated 5 stars out of 5
by Anonymous - Posted on 10 June 2023
Reception and medical staff, despite being very busy, are always patient and attentive. Service with a smile.
Visited June 2023
Saddlers Health Centre has not yet replied.
-
Review titled Good practice
Rated 4 stars out of 5
by Anonymous - Posted on 10 June 2023
Very friendly and helpful. Put me at ease during blood tests and during a consultation with the doctor.
Visited June 2023
Saddlers Health Centre has not yet replied.
-
Review titled Fantastic practice
Rated 5 stars out of 5
by Anonymous - Posted on 07 June 2023
Wonderful service Excellent staff wonderful Doctors and nurses Receptionist are amazing Always helpful and friendly
Visited June 2023
Saddlers Health Centre has not yet replied.
-
Review titled Great
Rated 4 stars out of 5
by Anonymous - Posted on 18 May 2023
Took care of me when running late the doctor also got the nurse to do my blood test there and then didn’t have to wait to long
Visited May 2023
Saddlers Health Centre has not yet replied.
-
Review titled Good practice
Rated 4 stars out of 5
by Wendy Elsmore - Posted on 27 May 2023
On Friday 26.5.23 I had a phone consultation for 9.50. I allowed 25 minutes then I had to take calls from work I work full time. I was most disappointed no call then I had a voice message from the doctor asking me to contact the surgery so I called them straight away whilst in the queue 6 minutes later whilst on hold to contact the surgery I get a further voice message I never stopped to listern to it I then spoke to the lovely lady on reception. And advised her what was said she replied they were having technical issues. I asked her to put on my notes I missed a call but it was after 25 minutes of the given slotted time. And I then asked her to put that aswell as know I have a further voice message. Alot if the frustration my end was the doctor should have left a voice message initially saying missed call will try again in 5 minutes that would have avoided me calling the surgery as advised and missing a follow up call which I was not advised if only to call the surgery. Just hope this feedback is recognised to make the service even more fruitful. As at the end of this I still have no follow up appointment and still do not know my results. The surgery is good but attention required to this process. Take care thank you for your hard work to all the team. Kindest regards Wendy
Visited May 2023
Saddlers Health Centre has not yet replied.