Saddlers Health Centre
Hatherton Medical Centre, 1 Hatherton Street, Walsall, West Midlands, WS1 1AFContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled This practice is a joke
Rated 1 star out of 5
by Anonymous - Posted on 16 February 2024
Trying to call at 8 am to make an appointment for trough at 8:04 woman at desk telling me there is no more appointments even doe been 4th on the line . Been callling since Monday today is Friday . And it’s every single time I am trying to make an appointment. She has a disgusting attitude. It’s not only one time , it’s been several times where I can’t get an appointment !!! Stay away from this practice!!!! Do Not Recommend!!!!
Visited February 2024
Saddlers Health Centre has not yet replied.
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Review titled Good practice
Rated 4 stars out of 5
by Reginald Lewis - Posted on 22 February 2024
Had an appointment yesterday, the nurse was so helpful and friendly. Although she was running behind her appointments, I never felt rushed.
Visited February 2024
Saddlers Health Centre has not yet replied.
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Review titled Good practice, great service.
Rated 5 stars out of 5
by Anonymous - Posted on 04 April 2024
Got same day appointment and follow up the next day. Practice nurses are great and give professional service as do the GPs.
Visited February 2024
Saddlers Health Centre has not yet replied.
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Review titled Great for mental health care
Rated 5 stars out of 5
by Haiden - Posted on 20 March 2024
Been suffering with mental health issues for a while and I called up explaining what happend and asked to be put on anti depressants, they booked me in for an appointment and then a second appointment and I soon got a prescription for my anti depressants. It took less than a month and was straight forward.
Visited February 2024
Saddlers Health Centre has not yet replied.
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Review titled Very good practice
Rated 5 stars out of 5
by Anonymous - Posted on 27 February 2024
The receptionist was very helpful also the treatment that I got was was very good. I couldn't fault anyone.
Visited February 2024
Saddlers Health Centre has not yet replied.
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Review titled A caring practice
Rated 4 stars out of 5
by Brian Worley - Posted on 16 February 2024
I been having treatment for a Ulcer on my ankle, although the practice is very busy they are managing to fit in appointments for treatment for me on a regular basis. Thank you
Visited February 2024
Saddlers Health Centre has not yet replied.
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Review titled Top practice
Rated 5 stars out of 5
by Anonymous - Posted on 02 February 2024
Well done my nurse was nice doing my bloods didn't hurt anyway I'm new to the surgery so was so pleased with her
Visited January 2024
Saddlers Health Centre has not yet replied.
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Review titled Great Advice and Help
Rated 4 stars out of 5
by Anonymous - Posted on 25 January 2024
They sorted me an out of hours Dr's appt and later online fit note, when not able to get me an appt.
Visited January 2024
Saddlers Health Centre has not yet replied.
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Review titled Brilliant Surgery, Very Understanding
Rated 5 stars out of 5
by Mr A Rowland - Posted on 20 January 2024
Have Aspergers Syndrome and Dyspraxia with significant long standing mental health conditions, and feel that reception staff are supportive and try there best under high pressure at times to try and see things from the eyes of a vulnerable patient who is experiencing chronic pain and feels frustrated and scared for the future dealing with using interpersonal skills and emphatic nature. I feel that the surgery is a excellent example of how vulnerable patients can be managed in the community and operates a face to face consultation as first port of call unless asked for telephone or sometimes that doesn't require detailed examinations or to see patients which is a significant improvement as some surgery's are apparently doing the opposite. I feel that there should be better care and treatment offered locally in terms of access support locally at GP surgery for more complex and severe common mental health conditions and life long mental health conditions along with extended regular appointments for patients who require frequent monitoring and clinical support to keep there care in the community and out of hospital, overall very well done.
Visited January 2024
Saddlers Health Centre has not yet replied.
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Review titled Brilliant Medical Practice
Rated 5 stars out of 5
by Mr A Rowland - Posted on 10 January 2024
Excellent supportive caring team of clinical staff the medical practitioners along with telephone support and reception staff aim to provide prompt effective treatment taking into account my complex and extensive medical history and never cause any upset or distress being understanding towards my mental health and developmental disabilities. The practice shows that smaller teams of practitioners can be better for complex and vulnerable patient well done and really feel pleased to be part of this practice keep up the good work. I would nominate both GP partners for awards for understanding to patient with Autism and long standing mental health having extra time to explain and get prescription authorised along with care towards my severe anxiety and family circumstances.
Visited January 2024
Saddlers Health Centre has not yet replied.