Saddlers Health Centre
Hatherton Medical Centre, 1 Hatherton Street, Walsall, West Midlands, WS1 1AFContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Caring practice
Rated 5 stars out of 5
by Hilary Skidmore - Posted on 20 March 2024
Staff were pleasant and helpful on this very busy day. Time to talk and listen. Every care was taken to ensure that my health issues were thoroughly investigated and acted upon. Phones were busy at 8 am which can be frustrating when you want to deal with the practice in this way as I don't like the new technology approach. But this will be our enforced future and not the fault of the surgery. Glad to be part of this practice.
Visited March 2024
Saddlers Health Centre has not yet replied.
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Review titled Great service
Rated 5 stars out of 5
by Jonathan grubb - Posted on 14 March 2024
the nurse was very thorough going through a review of my medication and very helpful she answered all of my questions
Visited March 2024
Saddlers Health Centre has not yet replied.
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Review titled Great first time consultation experience in NHS
Rated 5 stars out of 5
by Sweety - Posted on 28 March 2024
As I am new in uk ,I was not registered with gp .I was sick and worried about my health care .Luckily I got registration and appointment with gp surgery at Saddler health centre in one day .It was great experience for me and I got sick note easily without any hassle.Staff and doctors are very cooperative and helpful. Thank you !
Visited March 2024
Saddlers Health Centre has not yet replied.
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Review titled Friendly and great practice
Rated 5 stars out of 5
by Okex - Posted on 22 March 2024
Visited the gp for the first time with my babies and we were attended to on time, no time wasting the reception staff was very welcoming and helpful. I’ll recommend this GP. Very friendly and great practice
Visited March 2024
Saddlers Health Centre has not yet replied.
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Review titled Best Practice About
Rated 5 stars out of 5
by Sue - Posted on 04 April 2024
The practice is always clean, the receptionist very welcoming, the nurse was more or less on time (patient before over run) and the nurse was lovely and explained everything to me very clearly
Visited March 2024
Saddlers Health Centre has not yet replied.
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Review titled Terrible experience
Rated 1 star out of 5
by Rax - Posted on 08 March 2024
I had a telephone consultation with a female GP (not my normal GP) she was not really interested in having a conversation about my medical issues, I felt it was just a case of quickly spit out what the medical problems is so she can get on to the next call and get home
Visited March 2024
Saddlers Health Centre has not yet replied.
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Review titled Great Pharmacy Review
Rated 5 stars out of 5
by T Allsopp - Posted on 18 March 2024
I was contacted on a Saturday morning by the pharmacist linked to my surgery. He was informative, helpful and listened. He came up with some solutions and suggestions.
Visited March 2024
Saddlers Health Centre has not yet replied.
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Review titled Poor practise
Rated 1 star out of 5
by Anonymous - Posted on 04 March 2024
I've been messaged saying I have appointments when I came to surgery I was told their was not an appointment,I wasn't told that my appointment was probably on a different floor,I dont feel happy about this this has happened twice In all.
Visited March 2024
Saddlers Health Centre has not yet replied.
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Review titled Don't know your protocols yet
Rated 3 stars out of 5
by Kwabena Appiah Baah - Posted on 08 March 2024
I registered with the GP and was booked for an appointment. The day before the appointment day I had an incident and had to visit the GP prior to my appointment. However, I was told at the front desk that I didn't have an appointment so I had to walk in. This is a person who had indicated that I am new here and don't know anywhere. The receptionist told me she isn't from Walsall and so, doesn't know where the nearest hospital is. Besides, walking was extremely difficult for me because of the condition in which I was. Had someone not called an ambulance for me, I don't know what would happen to me. As at the time of completing this form, I'm still on admission.
Visited March 2024
Saddlers Health Centre has not yet replied.
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Review titled Satisfied practice
Rated 5 stars out of 5
by Timothy Owolabi - Posted on 20 March 2024
Good staff,she attended to me with a smile on her face.the language she used was clear and understood
Visited March 2024
Saddlers Health Centre has not yet replied.