Saddlers Health Centre
Hatherton Medical Centre, 1 Hatherton Street, Walsall, West Midlands, WS1 1AFContact details and opening times
Patient ratings and reviews
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Help others by sharing your thoughts and experiences about Saddlers Health Centre.
Reviews
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Review titled Disappointment
Rated 2 stars out of 5
by Cristina - Posted on 20 November 2024
I am disappointed because I am treated with indifference by the doctor, when you go to the Dr you go for need, not for pleasure. Instead, the ladies at the reception are extremely empathetic and kind and eager to help the patient, and in this way I want to congratulate them because it is not easy to talk to people who do not speak English very well.
Visited April 2024
Review titled Saddlers Health Centre
Replied on 21 November 2024
Dear Cristina, thank you for taking the time to complete this online review. I am sorry that you were not happy with the consultation with the GP and if you do wish to speak about this further, please do not hesitate to contact the surgery to speak to the practice manager. All comments, reviews and feedback are welcomed by the surgery and its staff and we are always reviewing patients feedback as a way to improve our service. Thank you for your comments regarding our reception team, this review will be discussed in our practice meeting. Kind Regards
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Review titled Shambles
Rated 2 stars out of 5
by Anonymous - Posted on 13 April 2024
Booked in for a simple blood test given 4 different times to attend arrived at the last time I was given waited half an hour and was still not seen by the practice nurse left without seeing anyone absolutely disgusted.
Visited April 2024
Saddlers Health Centre has not yet replied.
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Review titled Great practice and staff, but the doctor wasn’t
Rated 4 stars out of 5
by Anonymous - Posted on 25 April 2024
Whatever doctor I was given this time wasn’t my usual.. she was clueless about any of my health issues currently I was told she didn’t see a reason why I needed one.. even after I explained my situation n surgery lol Terrible doctor, would avoid her at all costs again
Visited April 2024
Saddlers Health Centre has not yet replied.
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Review titled Great practice
Rated 5 stars out of 5
by Anonymous - Posted on 12 April 2024
Asthma review attended. Thorough review. Nurse was knowledgeable and listened to my requests. Didn’t rush me. Rare to have to wait long for an appointment
Visited April 2024
Saddlers Health Centre has not yet replied.
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Review titled Great practice
Rated 5 stars out of 5
by Anonymous - Posted on 20 March 2024
The staff are very helpful and professional. The waiting time was within reason. I have been with this practice for many years and couldn’t fault them. I was able to see my preferred GP.
Visited March 2024
Saddlers Health Centre has not yet replied.
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Review titled Good practice
Rated 4 stars out of 5
by Cris - Posted on 19 March 2024
Yesterday I had an extremely pleasant experience with the lady who collected tests for me and my boy. She was extremely kind, empathetic, gentle and understanding. I thank him very much.
Visited March 2024
Saddlers Health Centre has not yet replied.
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Review titled Good Practice
Rated 4 stars out of 5
by Lianne Atkins - Posted on 23 March 2024
Receptionist was friendly and helpful. Waiting room was clean and tidy. I did not have to wait long. HCA was excellent at taking bloods and explained everything to me.
Visited March 2024
Saddlers Health Centre has not yet replied.
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Review titled Excellent all round
Rated 5 stars out of 5
by Anonymous - Posted on 23 March 2024
Dr was excellent. Took his time, listened, examined and came to a resolution The Reception team are always efficient. Facilities are easy and accessible
Visited March 2024
Saddlers Health Centre has not yet replied.
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Review titled Caring practice
Rated 5 stars out of 5
by Hilary Skidmore - Posted on 20 March 2024
Staff were pleasant and helpful on this very busy day. Time to talk and listen. Every care was taken to ensure that my health issues were thoroughly investigated and acted upon. Phones were busy at 8 am which can be frustrating when you want to deal with the practice in this way as I don't like the new technology approach. But this will be our enforced future and not the fault of the surgery. Glad to be part of this practice.
Visited March 2024
Saddlers Health Centre has not yet replied.
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Review titled Great service
Rated 5 stars out of 5
by Jonathan grubb - Posted on 14 March 2024
the nurse was very thorough going through a review of my medication and very helpful she answered all of my questions
Visited March 2024
Saddlers Health Centre has not yet replied.