Saffron Group Practice
509 Saffron Lane, Leicester, Leicestershire, LE2 6ULContact details and opening times
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Review titled Rude Uncaring Defensive Receptionists
Rated 1 star out of 5
by Anonymous - Posted on 20 December 2022
The receptionists at this surgery are horrendous ! They answer the phone in an unfriendly abrupt way, it’s like they are on the defence before you’ve even said “Hello”and your then supposed to tell them what the problem is ?!? I appreciate that times are hard at the moment but there is no need to be spoken to like something of the bottom of their shoe !! I think they forget that they are dealing with unwell, vulnerable people. I dread ringing this surgery. No wonder people get frustrated and then end up shouting ! They literally bring out the worst in you ! They merge 3 practices together and tell everyone to call at 8am, what do they expect will happen !!!!
Visited December 2022
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