Same Day Health Centre – Fleetwood
Same Day Health Centre, Fleetwood Health & Wellbeing Centre, Dock Street, Fleetwood, Lancashire, FY7 6HPContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Wonderful service
Rated 4 stars out of 5
by Anonymous - Posted on 03 April 2023
I attended the walk in centre regarding my blood pressure on Sunday feeling anxious The receptionist and the dr I spoke to were so helpful, patient and my examination was very thorough. I left feeling much better and reassured. Thank you both
Visited April 2023
Review titled Same Day Health Centre – Fleetwood
Replied on 11 May 2023
Dear Patient Thank you for your kind comments. I am glad the team were able to make you feel less anxious and more reassured. I will pass this on the to team. Kindest regards Michelle Sproston Deputy Head of Urgent Care
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Review titled Excellent practice
Rated 5 stars out of 5
by Karen Simms - Posted on 30 April 2023
After visiting pharmacy was advised to go to walk in centre. Booked in at reception and was seen by a nurse. Could not fault anything about my visit. We are so lucky to have this service
Visited April 2023
Review titled Same Day Health Centre – Fleetwood
Replied on 11 May 2023
Dear Karen Thank you for your feedback, I will ensure this is sent out to the teams. Many thanks Michelle Sproston Deputy Head Urgent Care
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Review titled Wonderful Service
Rated 5 stars out of 5
by anne McCormack - Posted on 23 April 2023
Not being able to see my Doctor I rang re an appointment , I was very concerned about my condition and a little frightened too. I was given an appointment for an hour later, re assured by an extremely pleasant lady . On attending the clinic I was greeted by a smile and warm welcome . All Staff were very professional , re assuring , the Doctor took time to re assure me , examined me thoroughly , prescribed me medication and at no time did I feel rushed or apprehensive . This is my second visit and on both visits I left feeling very satisfied and a lot calmer than when I arrived. Thankyou all so much , including pharmacy , who again were extremely helpful . How lucky are we all to have this facility on our doorstep .
Visited April 2023
Review titled Same Day Health Centre – Fleetwood
Replied on 11 May 2023
Dear Anne Thank you for spending the time to send some lovely feedback to our team. We are very proud of our service and I am glad they have managed to give you a positive experience on both occasions. I will be sure to pass this on. Many Thanks Michelle Sproston Deputy Head of Urgent Care
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Review titled Absolutely 1st class
Rated 5 stars out of 5
by Maria Pemberton - Posted on 01 July 2023
I took my elderly father and nothing was too much for them. We have used this service before and always excellent
Visited April 2023
Review titled Same Day Health Centre – Fleetwood
Replied on 07 July 2023
Dear Maria Thank you for taking the time to give our service and team your feedback. It really is appreciated and I will pass your kind comments on to all of the staff. I hope your father is ok and feeling better. Many thanks Michelle Sproston Deputy Head of Urgent Care - Community services
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Review titled Carpark
Rated 4 stars out of 5
by Paul - Posted on 21 March 2023
Came today and found that 3 of the disabled parking bays where taken for workers upgrading the x-ray machine. Why can't they park in normal parking spaces, I came with my father and had to use a normal parking bay but he uses a wheelchair!! Not very good as I can't get the chair down the side of other parked cars and open the car door wide enough to get him out of the car. This should be an easy fix for you to implement and move the cones to other bays. Thanks Paul.
Visited March 2023
Review titled Same Day Health Centre – Fleetwood
Replied on 11 May 2023
Dear Paul I am sorry the work that was carried out has caused inconvenience to you and your father. It was critical work that urgently needed to be completed, with very heavy, large equipment. Unfortunately, the spaces that were allocated for the large vehicles were the largest and closest to main entrance doors where the equipment was being carried in. The work has now been completed, however, should you need to visit again, there are further disabled spaces by the rear entrance of the building, closest to the reception area. Kindest regards Michelle Sproston Deputy Head of Urgent Care