Sarum Health Group
Millstream Medical Centre, Millstream House, Avon Approach, Salisbury, SP1 3SLContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled An excellent practice
Rated 5 stars out of 5
by Anonymous - Posted on 29 August 2024
I was given a steroid injection in my knee, which was well carried out. It was good not to have to go to the hospital, which would probably have entailed a longer wait. With regard to the practice in general, however, we are not happy with the new process to reach the surgery by telephone. I was on the phone for almost 10 minutes without getting a reply whereas, before the changes, it was much easier to get through. The new process should make it easier, not more difficult! We hope that this new process is not going to lead to a cut in staff. The Reception staff are always very helpful, friendly and courteous.
Visited August 2024
Sarum Health Group has not yet replied.
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Review titled Friendly efficient practice/appointment
Rated 5 stars out of 5
by Martyn Neale - Posted on 31 August 2024
I had no problems contacting the practice and arranging my appointment . My visit was dealt with on a timely manner and was very efficient. Thank you.
Visited August 2024
Sarum Health Group has not yet replied.
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Review titled Good Professional Practice
Rated 5 stars out of 5
by Peter - Posted on 09 August 2024
After phoning in the morning the doctor requested a photo of my wounded leg then appointment later that day. Friendly professional consultation antibiotics proscribed and advice given.
Visited August 2024
Sarum Health Group has not yet replied.
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Review titled Efficient/friendly nurse.
Rated 4 stars out of 5
by Jan - Posted on 02 August 2024
Efficient nurse, reviewed my biopsy wound, gave advice clearly, redressed, booked check up appointment and answered my queries fully.
Visited August 2024
Sarum Health Group has not yet replied.
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Review titled Great care and practice
Rated 5 stars out of 5
by Liz Tyrie-Dunn - Posted on 20 August 2024
The two nurses who took blood on 15.8.24 were caring, charming and very professional. They made me as comfortable as possible when taking the blood and answered all the questions I had. They are two excellent members of staff.
Visited August 2024
Sarum Health Group has not yet replied.
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Review titled Excellent service
Rated 5 stars out of 5
by David Ayres - Posted on 20 August 2024
Staff always polite. Arrived 5 minutes early and seen immediately. Disabled parking available. The nurse introduced herself and was very professional. She found my vein straight away and had no problem taking my blood samples.
Visited August 2024
Sarum Health Group has not yet replied.
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Review titled Efficient
Rated 4 stars out of 5
by Arabella - Posted on 12 July 2024
I waited for less than five minutes, having checked in, before The practice nurse came out to call me. My appointment took around 10 to 15 minutes maximum, and I came out of the surgery feeling confident that everything had been covered at that appointment.
Visited July 2024
Sarum Health Group has not yet replied.
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Review titled Excellent Service
Rated 5 stars out of 5
by Anonymous - Posted on 08 July 2024
Efficient and caring service as always. After phone call to surgery, was given ECG and seen by doctor within 2 hours.
Visited July 2024
Sarum Health Group has not yet replied.
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Review titled Very professional and patient
Rated 5 stars out of 5
by John Boyce - Posted on 24 July 2024
I have always received prompt and patient response from all the staff and medical practitioners when using this very professional surgery and yesterday again after a review of my ongoing treatment checking my blood pressure heart rate and general health since my knee replacement
Visited July 2024
Sarum Health Group has not yet replied.
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Review titled Excellent Saturday, Surgery Appointment
Rated 4 stars out of 5
by Elise - Posted on 20 June 2024
I was seen by a really nice GP, who listened to what I was saying, examined me (my foot), and gave me that little bit of extra time to discuss what type of treatment I could receive, and what kind of treatment I was hoping for, and she then made a further referral.. She also provided me with useful links to health related websites, specific to my problem. I really appreciated her listening, I mean really listening, and her caring manner, and I came away feeling hopeful, rather than fobbed off. One other thing, up to this point I had not been aware that everybody could access Saturday appointments at the surgery, I knew they were available but thought that they were only for people working during the week. This meant I was seen far more promptly, which when you’re in pain means a lot.
Visited June 2024
Sarum Health Group has not yet replied.