Scarsdale Medical Centre
2 Scarsdale Place, London, Greater London, W8 5SXContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled The system is ridiculous about this GP
Rated 1 star out of 5
by Yacine - Posted on 18 October 2024
I’m patient for this GP sense 2003 and it’s was very good and helpful but unfortunately last few years from 2018 everything is going bad so worse I was calling this morning about my health and serine working in the reception desk told me call at 13 H00 clock that the system is ridiculous that’s why I’m in this situation and my health getting worse Many thanks Yacine
Visited October 2024
Review titled Scarsdale Medical Centre
Replied on 18 October 2024
Dear Patient, Thank you for your feedback. The Practice operates a triage system, which means that patients need to call at 8am or 1pm to get a call back from a GP on the same day so the receptionist followed the correct procedure informing you to call back at 1pm. Alternatively, you can submit a online consultation via our website. Kind regards, Practice Manager
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Review titled System is ridiculous
Rated 1 star out of 5
by Yacine - Posted on 21 October 2024
Second time it’s happened to me last 18/10/2024 and today 21/10/2024 And my health goes bad to worst About this GP system ridiculous And now I’m going to make complaint
Visited October 2024
Scarsdale Medical Centre has not yet replied.
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Review titled Thanks
Rated 5 stars out of 5
by Ali - Posted on 08 August 2024
I was treated by a good doctor, who was very respectful and cooperative and provided the utmost assistance in explaining the condition, in addition to her interest in my health, therefor, I am grateful to her and all the employees, and I wish them every success and continued progress, In addtion, I would also like to thank the health center for having such a doctor and staff Thanks Ali
Visited August 2024
Scarsdale Medical Centre has not yet replied.
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Review titled Good experience
Rated 5 stars out of 5
by James Ransford - Posted on 06 March 2024
I'm genuinely grateful to for everyone involved in dealing with my issue and I'd like to thank you all. The only issue I had was difficult in getting through via telephone on a few occasions but I've always had someone get back to me when I've left a message.
Visited March 2024
Scarsdale Medical Centre has not yet replied.
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Review titled Not taking appointments
Rated 1 star out of 5
by Anonymous - Posted on 03 June 2023
Was a great practice for 20 years, however now there are no available appointments for patients. I have tried to get an appointment for months online but there were none. After concluding they were no longer using the system I sent a message of Patch’s asking how to make an appointment I never received a reply. When I finally was able to speak to reception on the phone it was to be told that there were no appointments at all. There is not even an available appointment in several weeks - just no appointments. Even despite reception checking 3 of their hubs apparently there are no appointments in 3. Is this practice still in operation?
Visited June 2023
Scarsdale Medical Centre has not yet replied.
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Review titled Great practice
Rated 5 stars out of 5
by Anonymous - Posted on 24 May 2023
I have been with this surgery for many many years; the Dr's are first rate; empathic + knowledgeable. My GP is absolutely fantastic and I am happy to give this review when all the NHS gets are complaints! Thank you :)
Visited May 2023
Scarsdale Medical Centre has not yet replied.
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Review titled Improved Service
Rated 4 stars out of 5
by mr Jeffrey Manton - Posted on 27 January 2023
This practice has really upped its game. Feedback on poor service has been acted on and now the reception team answer the phone quickly and are very helpful. Getting to a GP on a minor matter is acceptable in terms of time. On a an emergency prescription this week they turned it around in 5 hours from call to chemist collection with follow through from the reception team.
Visited January 2023
Scarsdale Medical Centre has not yet replied.