Schopwick Surgery
Everett Court, Romeland, Elstree, Borehamwood, Hertfordshire, WD6 3BJContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Extremely good Practice:
Rated 5 stars out of 5
by Jacqueline Sidney - Posted on 08 March 2023
It’s necessary to reiterate how good Schopwick Surgery is, as I have friends living in other areas, who have zero relationships with their GP’s. It is so necessary to have confidence in the entire team, and Schopwick give me that support. Everything is a two way street, & it is impossible to please everyone. Especially some patients who expect the impossible! I have always found Schopwick an exceptional practice, and any negative remarks from patients, I would never listen to. Every Doctor, admin, reception personnel etc, have been more than helpful to me, & it is always good to talk to people and not at them!! So thank you very much Schopwick Team.
Visited March 2023
Review titled Schopwick Surgery
Replied on 09 March 2023
Dear Jacqueline Thank you so much for your positive feedback for Schopwick Team. Everyone in our team works very hard to do their best to offer good quality care and service to patients. We aim to continue to build relationships with our patients and shape our service based on the needs of our patients. Regards Sheetal Shah, Practice Manager
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Review titled Great practice
Rated 5 stars out of 5
by Rayleah Elmon - Posted on 31 March 2023
I really like the fact I can get a telephone appointment which I had recently. My Doctor is very caring and listened to my problem which I am now able to go forward with. I find this really convenient as needed advice more than a face to face and my problem and I now know, my problem will be resolved. I feel this also frees up a slot for when a patient really needs a face to face appointment.
Visited March 2023
Review titled Schopwick Surgery
Replied on 05 April 2023
Dear Rayleah Thank you for giving us feedback on our appointment system. We are pleased to hear the system is working for you. We will share this with our wider team. Regards Sheetal Shah, Practice Manager
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Review titled Always helpful and caring
Rated 5 stars out of 5
by Will Kintish - Posted on 21 February 2023
Unfortunately I have used the surgery a lot over the last few months. But everyone I have dealt with has been very caring and given clear help and advice. The reception staff often maligned are some of the best!
Visited February 2023
Review titled Schopwick Surgery
Replied on 22 February 2023
Thank you very much for your positive feedback and sharing the experience you have had with our reception team. We will share the feedback with the team. Regards, Sheetal Shah, Practice Manager
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Review titled Fantastic Surgery
Rated 5 stars out of 5
by Rachel Joseph - Posted on 23 February 2023
I have been a patient of the practice for 18 years and it is truly wonderful example of a compassionate, proactive and organised surgery. All the staff are incredibly professional and caring - a big thank you from my family for all that you do.
Visited February 2023
Review titled Schopwick Surgery
Replied on 23 February 2023
Dear Rachel Thank you very much for feeding back on care you and your family have received from us and taking time to give us feedback. We will share it with our team. We aim to continue to try our best in offering good quality clinical care to patients. Regards Sheetal Shah, Practice Manager
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Review titled Great service
Rated 5 stars out of 5
by Ant Gee - Posted on 01 February 2023
I contacted Schopwick after having had some high blood pressure readings. I called to arrange an appointment with the doctor and was seen the next day. He arranged for an ECG to be done and also took my blood pressure readings and asked me to take them regularly over the next 2 weeks. I then had a phone consultation with him and he prescribed a medication. A month later, and another phone consultation done, he has renewed my prescription and is very pleased with the results. His care and dietary advice in this case was exactly what I needed and I feel so much better knowing the attention I have received. Over the 20 years or so my family has been with the practice we have always appreciated the friendly receptionists making appointments (which were never more than a few days later) and have always been extremely happy with our treatment. We know we are lucky to have Schopwick
Visited January 2023
Review titled Schopwick Surgery
Replied on 07 February 2023
Thank you very much for your comments and feedback on the service you have received from us We aim to continue to offer a quality care to all our patients
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Review titled Joined Up Medicin
Rated 5 stars out of 5
by Howard Guard - Posted on 06 March 2023
Following a proceedure I suspected I had a UTI and contacted Schopwick on a same day call. The Doctor insisted I visit and he saw me at the end of his surgery, confirmed the infection and concerned it might rise into my abdomen referred me to the senior partner who immediately prescribed antibiotics. He also arranged to me to visit the next day with a urine sample and a face to face with another doctor. The next day a third doctor checked the result - all three consultations were face to face. At the end I returned to the first doctor for an overview. Throughouut I felt very well cared for and likened it to Joinded Up Medicin at it's best. Many thanks to the four practishioners involved.
Visited January 2023
Review titled Schopwick Surgery
Replied on 06 March 2023
Dear Mr Guard Thank you very much for your positive feedback. We are pleased to hear you have received good clinical care from our team. We will share your feedback with our team. Kind Regards Sheetal Shah, Practice Manager
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Review titled Professional. Friendly, caring
Rated 5 stars out of 5
by Anonymous - Posted on 01 February 2023
I moved to this practice from another recently and I am extremely happy I did. Their service has been excellent, prompt and efficient. I really can’t find fault.
Visited January 2023
Review titled Schopwick Surgery
Replied on 07 February 2023
Thank you for the positive feedback. We will share this feedback with our team. Kind Regards Sheetal Shah, Practice Manager
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Review titled basically refused me treatment.
Rated 1 star out of 5
by Anonymous - Posted on 16 January 2023
asked to see a GP and was told "We don't have any" I am having pelvic pain when I walk, receptionist gave a an appointment for a physio which I have seen in the past and told me " I do not treat or touch people" told me to go home and it will go away on it's own. asked to see a GP or an orthopaedic specialist and was told they do not have GP that can see me. Receptionist raised her voice on me which I do not appreciate at all, when a person s in pain he needs to be listened to and treated, sub stabdard service.
Visited January 2023
Review titled Schopwick Surgery
Replied on 18 January 2023
We are very sorry to hear you had a bad experience. Can you please contact me at the Practice so we can investigate the concerns and address any problems/issues identified