Sellindge Surgery
Main Road, Sellindge, Ashford, Kent, TN25 6JXContact details and opening times
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Reviews
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Review titled Who's the Doctor?
Rated 1 star out of 5
by Anonymous - Posted on 19 April 2023
Never get back to you or follow up which could actually be a serious condition, a doctor is supposed to look after people, this surgery really doesn't care, you will never get to see a doctor only over the telephone, you will get prescribed medication and never followed up, it's a complete shambles, even if you get an appointment over the telephone it's a lottery when they will call if ever! I completely understand that covid had a huge effect on the way things are done but surely now people should be able to physically see a doctor?? You cannot determine a patients problem on a phone call, how many serious illness's are going unnoticed due to this?? Negligence claims will be aplenty against this surgery, no patient care at all, all my life I have paid tax & NI like most of the country and when you need some care or advice you are treated like a 2nd class citizen, animals get better care than humans, so if you want to use Sellindge surgery do at your peril. Staff do not care, you are just a nuisance to them for even trying to see a health professional. Happy to take the private money given by the NHS which is your Tax & NI but give nothing back. And good luck with calling with a problem or a test "Go to the Hospital" is which in 80% of cases you will be told, ah yes I will go the overcrowded hospital and be there problem, thank you for pushing my problem onto someone else who will roll their eyes and say the Doctors could have dealt with this. Best of luck if you use them, I see no light while walking the tunnel toward Sellindge Surgery....
Visited April 2023
Sellindge Surgery has not yet replied.
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Review titled Awful unhelpful practice
Rated 1 star out of 5
by Anonymous - Posted on 23 March 2023
I find this practice totally unhelpful, I rang dispensary to see if a prescription had been done for my father but dispensary do not answer their phone and I have been cut off 5 times today. I ring reception to put me through to dispensary and they are unwilling to do so. I explain my problem that no one will answer and they said the only way is to ring dispensary. The reception could not help so I asked to speak with a manager or someone that could help to be told the manager isn't in, then she cut me off the phone! I rang back again to be cut off immediately. Tried ringing the dispensary again to help with the prescription, but again they don't answer. How are you supposed to make contact with this surgery if nobody will answer the phone or cut you off when they recognise your number. They are very unhelpful.
Visited March 2023
Review titled Sellindge Surgery
Replied on 28 March 2023
Dear Patient, thank you for your feedback. I am sorry that you are are unhappy with your recent experience at the surgery. Your review will be discussed at the next Sellindge Surgery Practice meeting. Kind regards.