Severn Surgery
159 Uplands Road, Oadby, Leicester, Leicestershire, LE2 4NWContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Health Check Text
Rated 1 star out of 5
by Received a text message - Posted on 31 October 2024
I received a text message to book an health check with a online link. I went online and there is no availability!!!! Pointless text and a complete waste of my time. Not fit for purpose service and has been in my opinion for a long time.
Visited October 2024
Severn Surgery has not yet replied.
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Review titled Unprofessional practice
Rated 1 star out of 5
by Anonymous - Posted on 11 July 2024
They cancel appointments last minute and then do not even bother to call or message. We have to take time of work and then go there to find out that our appointment got swapped with another person. When I asked who it was they gave me the name of the patient. What happened to gdpr. If they can tell me other patients details what makes you think they won't tell mine to theirs.
Visited July 2024
Severn Surgery has not yet replied.
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Review titled Can never get through on the phone.
Rated 1 star out of 5
by Anonymous - Posted on 01 September 2023
Ive always had enough respect for the fact that nhs is busy and its hard to get appointments and therefore will always call to cancel my appointment if i am unable to make it so that someone else can be given the spot who may be more in need than myself. But how can i do that when ive called and waited 30mins and been cut off. Then called again and been on the line waiting for 1 hour 30mins. Thats a total of 2 hours. Cant even get through to cancel an appointment. So how can we expect people to call to cancel. Its like there is no one on the other side or the phone lines. So disappointed and mentally exhausted from trying to get through to this GP.
Visited September 2023
Severn Surgery has not yet replied.
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Review titled Dissatisfied to say the least.
Rated 1 star out of 5
by Anonymous - Posted on 18 July 2023
Poor service experienced from the poor lack of communication and incorrect feedback on blood results and also waiting for a referral but when calling 6 months later being told that the paperwork was not sent.
Visited July 2023
Severn Surgery has not yet replied.
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Review titled Told to ring 111
Rated 1 star out of 5
by Anonymous - Posted on 27 August 2023
I am House bound and asked for home visit on the Tuesday after a fall at home.On Wednesday rang again I was told I was booked for visit on Thursday no one came on Friday I rang again to ask why no visit and was told by receptionist if you are worried ring 111 no offer of help getting appointment with surgery I did ring 111 and they had to send an ambulance with paramedics to see me. I am disappointed that after several days of phoning I had to resort to calling the 111 service
Visited April 2023
Severn Surgery has not yet replied.