Shanti Medical Centre
160 St. Helens Road, Bolton, Lancashire, BL3 3PHContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Great Practice
Rated 5 stars out of 5
by David J - Posted on 26 March 2025
Had my initial health assessment today, the manner and friendliness of the staff and in particular the member of staff that actually carried out my medical was fantastic, genuinely had an phenomenal experience
Visited March 2025
Review titled Shanti Medical Centre
Replied on 31 March 2025
Dear David Thank you so much for taking the time to leave this review! I will be sure to pass your review to the rest of the practice staff! Kind Regards Practice Manager Shanti Medical Centre
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Review titled Exceptional receptionist
Rated 1 star out of 5
by Tracey Walters - Posted on 14 March 2025
This practice is the worst I have ever been to. Three months in a row not done my repeat prescriptions today the receptionist went over and above what she had to do to get me my medication. She physically took me to the chemist and arranged for me to have a week's worth of medication until the doctor signs my prescription which had been sat in a box as not signed by the doctor and dated the 7th of March so thank you for your help I really appreciate what you and the chemist did
Visited March 2025
Review titled Shanti Medical Centre
Replied on 31 March 2025
Dear Tracey We apologise that the experience you have had with the practice has not been a positive one. The surgery endeavours to provide the best possible standard of care to all our patients and we will continue with regular monitoring and review to enable us to constantly improve the services we offer. Many thanks Practice Manager Bolton General Practice
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Review titled love the place
Rated 5 stars out of 5
by Anonymous - Posted on 17 April 2025
i love the place even when ill, staff are really great help me out quite a lot, the nurses are great keep me talking while having my bloods done, in fact all are great, doctors listen and advice me. Thank you
Visited March 2025
Shanti Medical Centre has not yet replied.
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Review titled Great practice
Rated 4 stars out of 5
by Waqar dilawar - Posted on 02 April 2025
Doctor examined our baby. Very lovely staff and doctors in Bolton area. Got appointment in time. Recently moved to Bolton and found this GP much better as compare to other local practices.
Visited March 2025
Review titled Shanti Medical Centre
Replied on 11 April 2025
Dear Waqar Thank you so much for taking the time to leave this review! I will be sure to pass your kind words on to the rest of the practice staff! Many thanks Jo Hill Practice Manager Shanti Medical Centre
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Review titled Great practice
Rated 4 stars out of 5
by Anonymous - Posted on 01 April 2025
The GP was very quick understanding regarding our issue and gave us the appointment within the same hour.
Visited March 2025
Review titled Shanti Medical Centre
Replied on 02 April 2025
Dear Patient Thank you for your recent positive review on NHS choices. I will share with the wider team. If you would like to discuss further please contact the surgery Kind regards Jo Hill Practice Manager Shanti Medical Centre
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Review titled Great practice
Rated 4 stars out of 5
by Anonymous - Posted on 07 March 2025
Good service dealt with my enquire good check up good waiting time good receptionist service. Got the appointment on the day as well
Visited March 2025
Review titled Shanti Medical Centre
Replied on 10 March 2025
Dear Patient, Thank you so much for taking the time to leave this review! I will be sure to pass your review to the rest of the practice staff! Kind Regards Practice Manager Shanti Medical Centre
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Review titled Surgery reception.
Rated 4 stars out of 5
by Faruq - Posted on 06 April 2025
Surgery recieption service was not bad. It was fair. I been to surgery personally. But I think it need improvement on reciprion phone line service
Visited March 2025
Review titled Shanti Medical Centre
Replied on 11 April 2025
Dear Faruq Thank you so much for taking the time to leave this review! I will be sure to pass your kind words on to the rest of the practice staff! The surgery has recently changed the phone system but please let us know if you are still having issues by contacting the practice and requesting to speak with the assistant practice manager. Many thanks Jo Hill Practice Manager Shanti Medical Centre
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Review titled Quick booking
Rated 5 stars out of 5
by Anonymous - Posted on 28 March 2025
Went for my little one, who is 4 year old, the doctor was amazing, made us comfortable, checked the patient and tried to gather all the information about the patient to diagnose what is wrong. I would highly recommend recommend this clinic
Visited March 2025
Review titled Shanti Medical Centre
Replied on 31 March 2025
Dear Patient, Thank you so much for taking the time to leave this review! I will be sure to pass your review to the rest of the practice staff! Kind Regards Practice Manager Shanti Medical Centre
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Review titled Getting there
Rated 3 stars out of 5
by Anonymous - Posted on 10 March 2025
The GP I saw today is a very understanding and skilled doctor as well as many of the other GPs who have work here. The reception staff have also shown significant improvement. All in all it feels like this surgery is doing its best to shake off the reputation it gained during the catastrophic Bolton GP Federation days. Maybe one day it will be as good as it was when the original male doctor was running it. Today I have again seen the progress being made
Visited March 2025
Review titled Shanti Medical Centre
Replied on 10 March 2025
Dear Patient, Thank you so much for taking the time to leave this review! I will be sure to pass your review to the rest of the practice staff! Kind Regards Jo Hill Practice Manager Shanti Medical Centre
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Review titled Rude nurse
Rated 1 star out of 5
by Anonymous - Posted on 06 March 2025
The nurse was doing my baby’s 8week immunisations and she was very heavy handed when dealing with my baby. She was rude and told me to move the chair to where she wanted it and when it wasn’t right she told me to move so she could do it herself. After the injections she told my husband to take the baby and go so she could go on to do my check where she continued to be quite abrupt. Do not want her to touch me baby again.
Visited February 2025
Review titled Shanti Medical Centre
Replied on 10 March 2025
Dear Patient, Many thanks for your feedback. We are sorry that your recent experience has not been a positive one. Please can you contact the surgery on 01204 665354 and ask to speak with the Practice Manager providing your full details so we can investigate this matter for you. Kind regards Practice Manager, Shanti Medical Centre