Shelley Manor Holdenhurst Medical Centre
Beechwood Avenue, Bournemouth, Dorset, BH5 1LXContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Not helpful
Rated 2 stars out of 5
by Anonymous - Posted on 19 October 2023
Have been sent to Shelly manor for a minor consolation waited 3 week. This is the first time at the practice after beening at Holdenhurst road for over 40 years.I enquired at reception about covid/flu injection. I work as a carer in a care home the receptionist was not able to give me an appointment to have the injections and was saying that I should get the injection through work . 20 years in care I have never had my injection at work. Do not know what to do now,
Visited October 2023
Shelley Manor Holdenhurst Medical Centre has not yet replied.
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Review titled Excellent Service
Rated 5 stars out of 5
by Kenneth James - Posted on 26 June 2023
I contacted the surgery today as my hay fever has been really bad this year to seek advice on other medication available or whether the injection that is available is suitable. Although this may sound a minor issue, it has really been getting me down this year and no interventions I had tried, and I had tried many, worked. The GP I spoke to listened to what I was saying and came up with a course of action. Thanks to both the GP who contacted me and the receptionist who took my call this morning for sorting things. I think this surgery is great.
Visited June 2023
Review titled Shelley Manor Holdenhurst Medical Centre
Replied on 27 June 2023
Good morning Mr James Thank you for taking the time to leave your very kind review. I will forward your comments onto the GP and receptionist who booked your appointment. Kind Regards Michelle Deary Operations & HR Manager
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Review titled A very good service
Rated 5 stars out of 5
by S Evans - Posted on 30 June 2023
I needed an emergency appointment and called on a Friday afternoon just on the off chance a nurse or GP could call me back. Not only was I called back within 15 minutes but the GP saw me within the hour and an urgent referral done. I was so surprised and relieved and grateful. I have been attending this GP service since I moved to Bournemouth 17 years ago, I have always had great care. Thank you very much.
Visited June 2023
Review titled Shelley Manor Holdenhurst Medical Centre
Replied on 03 July 2023
Good afternoon Ms Evans Thank you for taking the time to leave a review, as a practice we welcome all feedback. I will forward your comments to the team at our next staff meeting. Kind Regards Michelle Deary Operations & HR Manager
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Review titled Excellent experience
Rated 5 stars out of 5
by MRS ANN HYDE - Posted on 23 June 2023
From a very prompt start, my appt experience was excellent. Nurse practioner most professional, clear and friendly. The test was carried out without fuss, and results explained. I have always been treated with respect and care.
Visited June 2023
Review titled Shelley Manor Holdenhurst Medical Centre
Replied on 26 June 2023
Good afternoon Mrs Hyde Thank you for your very kind feedback following your recent appointment with the practice. I will forward on your comments to the nurse. Kind Regards Michelle Deary Operations & HR Manager