Shenley Green Surgery
22 Shenley Green, Selly Oak, Birmingham, West Midlands, B29 4HHContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Disappointed
Rated 1 star out of 5
by Anonymous - Posted on 30 April 2024
I have been trying to call the surgery for the last two days, tried in the morning and afternoon and different hours, however, the result was disappointing, I was put on hold for more the 15 minutes and then I end the call as no one one will answering my call. I am trying to book an appointment regarding to a text I received from the surgery about my Cholesterol test results.
Visited April 2024
Shenley Green Surgery has not yet replied.
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Review titled Neglect
Rated 1 star out of 5
by Anonymous - Posted on 13 November 2024
I was with this surgery for years and I saw they don't pick up the calls in the early morning when the open at 8am, they always put the phone down and answer calls after 8.10am. I left when I found out that I had a endometriosis and my doctors ignored it and told me it was in my head. They also brushed me off with physio therapy for my arthritis issues. They simply don't care
Visited December 2023
Shenley Green Surgery has not yet replied.
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Review titled Prescription
Rated 1 star out of 5
by Anonymous - Posted on 05 May 2023
Have orders medication on line many times it getting worse can’t order till date it says on line. Sometimes your medication runs out sooner if you have been ill I have had to wait 3 weeks to order and now it says undetermined what a joke I could be dead if I had a asthma attack
Visited May 2023
Shenley Green Surgery has not yet replied.
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Review titled Great Treatment
Rated 4 stars out of 5
by Anonymous - Posted on 11 May 2023
Visited the Dr today, really pleased with the service. Put me at ease for my procedure, friendly and I’m now pain free - winner! On a side note (as i didn’t know this review service was available until today) I have also experienced my GP regularly calling me unannounced just to check on my mental health, this is something I haven’t asked for but really welcome. Although I’ve experienced issues with my medication online it has always been rectified. Therefore, on balance I’m satisfied with the service the surgery provides.
Visited May 2023
Shenley Green Surgery has not yet replied.
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Review titled Terrible practice
Rated 1 star out of 5
by Anonymous - Posted on 26 May 2023
I phoned the surgery on a Thursday morning to book an appointment with my GP for a review on some medication I am taking,and Friday evening still waiting for a telephone call,it is the worst surgery ever and the receptionist are very helpful thinking about leaving and going to another GP I can’t understand why it is only telephone appointments,when other GPS are doing face too face appointments
Visited May 2023
Shenley Green Surgery has not yet replied.
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Review titled Weak point of the NHS
Rated 1 star out of 5
by Anonymous - Posted on 11 May 2023
Just don’t answer the phone, virtually impossible to get an appointment. Needs to modernise and digitise, why wait on the phone in position #1 for 45mins plus when an app could fix it, plus receptionist want to know everything when they are not medically trained - just gate keepers. No idea who my doctor is. Been a resident on the estate for 40yrs, such a shame their service is abysmal.
Visited May 2023
Shenley Green Surgery has not yet replied.