Shepherdswell Surgery
Mill Lane, Shepherdswell, Kent, CT15 7QQContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Great doctors, poor staff.
Rated 1 star out of 5
by Robert - Posted on 06 January 2025
Countless amount of times I’ve tried to call in the time frame given to patients for them to call and am met with a receptionist who has to be “right” with everything, very sour responses in my own opinion.. I have multiple health problems yet have to wait 30+ minutes to get through to a receptionist! So if I don’t call at 08:30-09:30 I won’t get seen and if I call at 08:30 I’ll be on hold for 30+ minutes then there’s no ‘space’ New practice is due for me.
Visited January 2025
Shepherdswell Surgery has not yet replied.
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Review titled First Class Service
Rated 5 stars out of 5
by Paul Morris - Posted on 04 December 2024
Just completed a health check with the nurse. She was fantastic, very professional, knowledgeable, concise and kind. Nothing was too much trouble. Been to this practice many times, always nice people, with a good friendly attitude.
Visited December 2024
Shepherdswell Surgery has not yet replied.