Sherwood House Medical Practice
9 Sandon Road, Edgbaston, Birmingham, West Midlands, B17 8DPContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled One of the worst
Rated 1 star out of 5
by Anonymous - Posted on 09 October 2023
It's no-one's fault that booking is in high demand, but what I find impossible to understand is that when someone needs medication, that's running out, to the point that the person is rationing them (which they should not and should not have to do), there should be a way other than "try again at 8 am tomorrow morning", or "you can book online too". You go online, and this silly form has a drop down list with only one item "web bloods". It is frustrating as hell. We only need a 5 mins chat with a doctor to give the go-ahead for medication someone has been taking for years and which they need in order to function. Why is it impossible to book a 5 mins phone conversation? What does the doctor even need to say , other than "your condition is chronic, this medication treats it, I am happy for you to continue taking it"? Why do we need to go through this idiotic rigmarole every 2 months? It actually worsens the person's condition. This cannot be right! A lot of this is not the practice's fault - there is something fundamentally wrong with requesting a review every two months for a condition that has been the same for literal years. However, what *is* the practice's fault is the hair trigger of the receptionists. Even when you speak to them calmly and with respect, they always seem ready to find something you said offensive. Jesus!
Visited September 2023
Review titled Sherwood House Medical Practice
Replied on 13 October 2023
Thankyou for your review. We are sorry that your experience has been less than satisfactory, the partners are aware of this issue and they are looking at ways to rectify. If you are still needing medication Or wish to discuss this review in more detail please contact Sherwood.ppg@nhs.net. Kind regards
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Review titled No EpiPen!
Rated 1 star out of 5
by Anonymous - Posted on 03 September 2023
EpiPen expired and when I call for an appointment, it says too many people in the queue so I can't even make an appointment. This happened so many times that my EpiPen has run out. I am due to do abroad and at risk of anaphylaxis because I can't make an appointment, as line is always inundated.
Visited August 2023
Review titled Sherwood House Medical Practice
Replied on 04 September 2023
We are sorry that your experience has been less than satisfactory, please e-mail sherwood.ppg@nhs.net, with your details and we can look at your request. Kind regards