Sherwood Medical Partnership
Crown Medical Centre, Crown Farm Way, Forest Town, Mansfield, Nottinghamshire, NG19 0FWContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Poor yet again
Rated 2 stars out of 5
by Trevor Vernon - Posted on 14 June 2024
I've got Plantar Fascitis & big toe Arthritis in same foot. To do exercises for Plantar I need injections for both at the same time due to pain. Dr gave me an injection for Plantar on 29th May and told me to tell reception on way out to book me in again for following wk for Arthritis injection . Receptionist said she will sort it and get back to me. I then a Text from Practice for an appointment on 8th July meaning I can't do exercises for 5 wks !!. Despite 3 calls to Practice I can't get the Appointment I desperately need so I can do the Plantar exercises meaning 5wks pain free Plantar cannot be utilized and the benefits of the Plantar infection only lasts 12wks . Not impressed at all 😒
Visited June 2024
Review titled Sherwood Medical Partnership
Replied on 14 June 2024
Dear Trevor, Thank you for your comments, I am very sorry to hear you were dissatisfied with the service you received. Thank you for taking the time to speak with the practice today to discuss this further. We are looking into the details you have raised. We are grateful for patient feedback and appreciate the time it has taken to provide this information. Thank you.
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Review titled Good practice
Rated 4 stars out of 5
by Julie - Posted on 19 June 2024
Had appointment, yesterday, very pleased. Doctor good reception staff friendly thankyou, waited a week for appointment but not an emergency so good service.
Visited June 2024
Review titled Sherwood Medical Partnership
Replied on 20 June 2024
Dear Julie, We are very grateful for your feedback and will be sure to pass along you comments to our practice team members. We're pleased to hear your experience has been positive and thank you for taking the time to share your review. Many thanks Sherwood Medical Partnership
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Review titled no reply to consultant report or my emails
Rated 1 star out of 5
by jonathan rye - Posted on 13 May 2024
my daughter suffers from anxiety and we went to see a private allergist and paediatrician for some help he did some blood test which we paid for privately, his report was dated 4 april which he posted to the gp on that date in the report it suggested the gp prescribe some medication as follows 1. Fluoxetine oral 20 mg once daily in the morning for 2 months 2. invita d3 oral 50,000 units once a week for 6 weeks; then repeat vit d after 2 months 3. propranolol oral 40 mg stat as required for situational anxiety 4. over the counter multivitamins to continue daily for 1 year (wellwoman or haliborange brand) we have not received anything from the gp , so i emailed the GP on 3 may to the email address it gives you on this site as there appears to be no email address on the website of the gp. on the same day we went in late that afternoon to see a doctor freeman about possible tonsillitis ,we mentioned the report and gave her a paper copy she said she would talk to a colleague and come back to us that was the 3 may its now the 10 may , i have again emailed the doctors this morning and again nothing so thats why i am posting this review . this is to say the least not good can somebody come back to us. john rye
Visited May 2024
Review titled Sherwood Medical Partnership
Replied on 16 May 2024
Dear John Thank you for your comments, I am very sorry to hear you were dissatisfied with the service you received. Thank you for taking the time to speak with the practice to discuss this further. We are looking into the details you have raised. We are grateful for patient feedback and appreciate the time it has taken to provide this information. Thank you.
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Review titled Drs surgery cancelled my appointment.
Rated 2 stars out of 5
by Trevor Vernon - Posted on 06 December 2023
Waited 5 wks for my Appointment only for the Drs Surgery to cancel it 2 days beforehand and tell me they can't give me a revised date. Totally unacceptable !!!
Visited December 2023
Review titled Sherwood Medical Partnership
Replied on 07 December 2023
Dear Trevor Thank you for your comments, I am very sorry to hear you were dissatisfied with the service you received. Thank you for taking the time to speak with the practice to discuss this further. We are looking into reviewing the training staff have to ensure patients are provided with correct information. We are grateful for patient feedback and appreciate the time it has taken to provide this information. Thank you.